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Thread: Help adding the right plan

  1. #1
    Default Help adding the right plan
    I have a Sidekick plan currently, but I decided to just use a spare SIM and open a new account for my iPhone. However, customer service told me I'd have to extend my plan as well as pay an additional $40/month.

    I also checked out their website and could not find anything cheaper than $29 advertised. What are you guys asking for specifically to get this $19 plan?

  2. #2
    the total internet package it is 19.99 a month. just ask for it just like that "the total internet package"

  3. #3

    same problem. They're saying that's $39 as well. You'd think being with T-Mobile for a few years would give you leeway.

    Thanks for helping anyway.

  4. #4
    they have numerous 'packages'. the $40 is the corporate one, i think. tell them you just want th $19.99 internet service.

  5. #5
    I think the problem he is having is that he is adding a NEW LINE for the iphone instead of moving his SIM from the sidekick to his iPhone and then adding Total Internet.

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