Pegatron recently responded to the BBC investigation which accused the company of mistreating workers at one of its factories by stating that it vowed to look into the matter and make any necessary improvements to help resolve the issue. According to the company, employee safety is a top priority and it is working to ensure that all of its workers are safe. The company even touted the strict training it requires for its employees and management, noting it uses external inspectors to help audit its facilities.

The statement in particular didn’t make any mention of Apple but BBC One focused on Pegatron’s relationship with Apple exposing multiple instances of poor treatment of workers on one of its production lines. The investigation by BBC Panorama used hidden cameras to discover a variety of infractions that violate Apple’s own Supplier Responsibility report including illegal ID card confiscation, excessive working hours, poor living conditions and underage workers.

The report as a whole came under fire when Apple responded by stating that they were “deeply offended” by the allegations. Apple executive Jeff Williams said that certain details that Apple provided BBC were “clearly missing” from the special that aired. Williams noted that Apple’s audits and tracking show that it has achieved an average of 93% compliance with its 60-hour workweek limit. He also admitted that the company can do better and vowed that it will. Williams wrote the following regarding the matter:

We know of no other company doing as much as Apple does to ensure fair and safe working conditions, to discover and investigate problems, to fix and follow through when issues arise, and to provide transparency into the operations of our suppliers.
We’ll have to wait to see if any improvements are made as time passes.

Source: DigiTimes