i got an iphone for x-mas and live in canada. the phone was purchased in the USA. i've already turned on and off several times to look at it. i recently went to utube and watched a video on "how to unlock your iphone." the very first step...restore mode, well i'm unable to get to it...the video says you should hold the power button and the home button at the same time and wait until the yellow triangle appears. i don't get that i get the itunes icon and an icon of the usb "firewire" cable with an arrow between. can some one please help. its the first step and i'm lost.