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Thread: White Screen of Death!

  1. #1
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    Default White Screen of Death!
    Hi all,

    I have a 3G with a solid white screen. It is recognized on my laptop and functions perfectly aside from the white screen.

    The iPhone 3G was dropped from about 2 ft. and the screen hasn't showed anything other than the white screen since.

    Any fixes? I've opened up the iPhone 3G and all connectors were connected. What's up?

    Thanks.
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  2. #2
    First 3 steps with WSOD
    1 Reset, hold both home and power buttons until iPhone restarts.
    2 Restore Firmware.
    3 Replace with known good Display LCD to determine if LCD or Logic Board is fault.

  3. #3
    Quote Originally Posted by 805 93003 View Post
    First 3 steps with WSOD
    1 Reset, hold both home and power buttons until iPhone restarts.
    2 Restore Firmware.
    3 Replace with known good Display LCD to determine if LCD or Logic Board is fault.
    The above is entirely correct. Beacuse you dropped it it's most likely a loose/broken connection. I just replaced the screen/digitizer (not the LCD) on my girlfriends 3GS with a kit of eBay after she dropped it and the glass cracked / LCD was at WSOD. Dead-easy and I paid 12 (20 US$) for the kit - the one including a repacement LCD was about twice that.

  4. #4
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    What is WSOD and the digitizer is not damaged at all. I would assume it is the LCD or the logic board. The latter option sounds more plausible.
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  5. #5
    Well, part of troubleshooting is to open it up and make sure the three connectors are properly seated. I assume you've tried resetting it. Have a look at ifixit as they have good guides on how to open it up; there are also some good videos on youtube. Note that you'll need a very small screwdriver and ideally a suction cup to lift the screen of.

    If you're lucky you'll have a repair shop nearby that can tell you what the problem is and give you a quote FOC.

  6. #6
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    I have opened it and all connections were fine. I've done several hardware fixes before. However this is my first time encountering the white screen. Like i said, it's either a bad lcd or logic board.
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  7. #7
    Oh ok. Well, then you know what you need to do. A new LCD is a pretty cheap place to start, particularly if you can wait a couple of weeks for it to arrive from HK/China though I imagine they're pretty cheap in the US too. Hope it works out for you.

  8. #8
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    Hopefully it's the LCD... Yeah, I've got a few sellers via eBay to buy from. Thanks.
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  9. #9
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    Okay! So, after a ton of research I have come to the conclusion that the mother board is damaged and not the LCD. Is there any solutions to the white screen?

    In addition, now I have an iPod Touch 2G. It has a cracked digitizer and a damaged LCD. I have replacements for both, however the iPod does not power on nor is it recognized by my laptop. What's up with that?
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  10. #10
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    The iPhone 3G syncs up to iTunes and is fully responsive (I can manually turn off the iPhone since I know where the "Slide to turn off" is). Also, the iPhone emits sounds. Does this mean that it can just be the LCD?
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