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Thread: Iphone 4 Stuck in Recovery, Please help

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    iPhone? More like MyPhone
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    Unhappy Iphone 4 Stuck in Recovery, Please help
    Hey guys, I keep trying to restore my iphone 4 but it never completes, it just keeps flashing up:

    the iphone "iphone" could not be restored. An unknown error occurred (9).

    Please help i don't know how i can get out of it, I have made a genius bar appointment but the first available time is Sunday

    I have tried all sorts of things, putting it into dfu mode, general recovery mode, uninstalled itunes, reinstalled itunes, tried it on my mac.

    Everything i can think of but it just wont start

    Thanks
    Craig
    Last edited by Craig02; 2010-06-30 at 07:38 PM.

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    iPhone? More like MyPhone Thenextkiller's Avatar
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    Do you have the new iTunes?

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    iPhone? More like MyPhone
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    ^^
    Yes latest version
    Last edited by Craig02; 2010-06-30 at 08:32 PM. Reason: Automerged Doublepost

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    Livin the iPhone Life
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    Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

    http://support.apple.com/kb/ts1275
    Have they released the jailbreak in the app store yet?

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    I have tried it on two pc's + a mac, A different cable and various usb ports and disabled antivirus software and firewalls yet the problem persists

    I have never had any problems like this with any of my previous iphones

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    Livin the iPhone Life
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    From what I have heard, figuring out error 9 is very hit and miss. If you take it back to Apple they should give you a new phone.
    Have they released the jailbreak in the app store yet?

  7. #7
    iPhone? More like MyPhone
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    Yeah I think the phone itself is dodgey, They said they cannot see me till Sunday but i cannot do without a working phone till then so i think im just going to go in tomorrow and see if i can get them to replace it on the spot.

    They better have the sim free models in as that is why i bought it online

    Edit:

    Just to say i went to the apple store today and got it replaced, they tried to restore it in the store but it just done the same thing so there was something wrong with the phone itself
    Last edited by Craig02; 2010-07-01 at 06:23 PM. Reason: Automerged Doublepost

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