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Thread: problem with my iphone and itunes

  1. #1
    Default problem with my iphone and itunes
    hi guys i have a problem with my iphone since a few days ago it wont syn., itunes dont recognize my iphone, but my computer does (says its a camara).and when i open itunes it freezes until i disconnect the iphone from the PC.\

    i already tried all methods reinstalled itunes, updated and fix the drivers on my computer.went to itunes help and that didnt help (basically everything). I know is the iphone because i have tried in 3 computers so far and is the same (one thing i notice is that the iphone dont say anything about sync when i conect so probably is the phone.
    (also my wifes iphones is sync with no problem in all 3 so its just mine)


    system is PCs (windows XP and vista with last updates), last version of Itunes, Iphone JB with firmware 3.0

    NOTE: if you advice to restore the iphone, pls tell me how because the itunes dont recognize the phone so im stuck

    thxs in advance
    jose

  2. #2
    Retired Moderator Poseidon79's Avatar
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    Force into recovery mode by holding home and power for about 20 seconds until you see the iTunes logo. Then plug it in and restore.

  3. #3
    thxs poseidon, any ideas of how can i fixed without restoring


    jose

  4. #4
    Community Manager Bo Troxell's Avatar
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    Sounds like a restore is the answer to your problem.

    DFU mode
    Restore in iTunes

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  6. #6
    Retired Moderator Poseidon79's Avatar
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    You've had 2 mods suggest the same thing... what are you waiting for?

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