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Thread: iTunes Cannot Sync Mail and iPhone Mail Keeps Crashing

  1. #1
    Default iTunes Cannot Sync Mail and iPhone Mail Keeps Crashing
    I just restored my iphone and when I am syncing it keeps giving me this error message "iTunes could not sync mail accounts to the iPhone because the iPhone canceled the sync". It synced my photos, songs, and calendar just fine. And when i click on the mail application on my iphone it opens and then shuts down. What should I do?

    iPhone: 8gb
    Firmware: 1.1.4
    iTunes: 7.6.2
    Computer: Mac OS X Leopard


    **nevermind, i found the solution on the apple site forums.mods can close this thread**
    Last edited by jlwhite; 2008-04-20 at 11:56 PM.

  2. #2
    What was the fix for this? Mine is now doing this with the new 2.0 firmware.

  3. #3
    Green Apple FeistyGirl's Avatar
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    Same here.

    new 3G, did a restore from my old iphone and whenever I hit the mail btton it opens then crashes...

    No mail is NOT good

  4. #4
    iPhoneaholic Kruejl's Avatar
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    Restore and set up your iPhone as new. Make sure you have your contacts backed up to Outlook or Yahoo first because you will lose everything.
    Apples taste good.

  5. #5
    Don't restore from backup when iTunes presents you with that option. I've had this problem in every update since 1.1.1.

    Set it up as a new phone, just make sure your contacts are backed up.

  6. #6
    iPhoneaholic Kruejl's Avatar
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    Quote Originally Posted by Slimz View Post
    Don't restore from backup when iTunes presents you with that option. I've had this problem in every update since 1.1.1.

    Set it up as a new phone, just make sure your contacts are backed up.
    Sounds familiar.
    Apples taste good.

  7. #7
    aargh i've just updated my 1st gen to 2.0 and mail won't work at all - it crashed on the phone and won;t sync!

    please someone tell me how to fix this!

    (if i need to restore, how do i go about doing that? can i use my same pwned fw to restore to? do i need to neuter again?)

    thanx

    doobi

  8. #8
    check that /var/mobile/Library/Mail is set as 775... mine wasn't, so mobile wasn't able to write it.

    I can now check my mail and sync without crashing.

  9. #9
    Quote Originally Posted by Agent Orange View Post
    check that /var/mobile/Library/Mail is set as 775... mine wasn't, so mobile wasn't able to write it.

    I can now check my mail and sync without crashing.
    I have seen this solution in other forums and, as a newbie, I was wondering how you go to change lines of code/variables. Is there an easy way around it?

    Thanks,

  10. #10
    The above option works btw

  11. #11
    If you have something like file commander, it can set permissions.

    otherwise you will have to ssh into your iphone

    i just made my Mail dir owned by mobile, which also worked

  12. #12
    Fixed mine with Bossprefs' "Fix User Dirs".

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