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Thread: top row of key board on touch screen not responding

  1. #1
    Default top row of key board on touch screen not responding
    Anyone, please help! when I bring up the keyboard to type in a SMS, there is no response from the top row keys only (ie. 'qwertyuiop'). Everything else works. I didn't drop it or anything.

    Has anyone else encountered this problem and if so, any solutions?

    Millions thanks to anyone that can help me!!!

    aj

  2. #2
    Retired Moderator Poseidon79's Avatar
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    Does the top row respond when in safari or notes? If it's just a problem in the SMS.app then you can probly re-install this app. If it's a widespread problem a RESTORE may be your best course of action.

  3. The Following User Says Thank You to Poseidon79 For This Useful Post:

    ajyee88 (2008-04-24)

  4. #3
    thanks Poseidon. It seems to be wide spread as it does the same thing in safari. To restore, should I do it through Ziphone?

    I heard from another friend of mine that it could be the digitizer as he said it's one of the flaws of the design where the case is softer (even though it's metal) than the actual glass screen. So, if you put it in your pocket (us guys for sure will do that as we don't carry bags), it will bend if you sit down and then the case kinda bends ever so slightly but enough to break the digitizer. He said to fix this would cost around US$180 bucks!

    Anyways, if you have any other ideas instead of replacing the digitizer, please kindly let me know. i guess the first step is which software should I use to restore?

    thanks again...I'm kinda stupid with this sort of stuff...aj

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