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Thread: Please help! Will apple issue exchange?

  1. #1
    Default Please help! Will apple issue exchange?
    Ok so I purchased my unlocked Iphone off ebay. I checked the serial # and its never been activated. My home button completely stopped working (hardware issue). If I restore the phone to original settings will I be able to swap it at the local apple store?

  2. #2
    Retired Moderator DoerrFan's Avatar
    Join Date
    Jul 2007
    Thanked 461 Times in 229 Posts

    Depends on the genius, restore, virginize if you want, then bring it, if they ask for AT&T number, no help, you can always do it yourself, thats what i would do.

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