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Thread: Please help! Will apple issue exchange?

  1. #1
    Default Please help! Will apple issue exchange?
    Ok so I purchased my unlocked Iphone off ebay. I checked the serial # and its never been activated. My home button completely stopped working (hardware issue). If I restore the phone to original settings will I be able to swap it at the local apple store?
    Thanks!

  2. #2
    Retired Moderator DoerrFan's Avatar
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    Depends on the genius, restore, virginize if you want, then bring it, if they ask for AT&T number, no help, you can always do it yourself, thats what i would do.

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