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Thread: Ordered a 3GS, and FedEx lost it...

  1. #1
    Default Ordered a 3GS, and FedEx lost it...
    I ordered a 3GS on 8/23 off the AT&T site, and I was supposed to get it on the 26th. I never got it.
    I called FedEx and they said they can't find it and to call AT&T so they can make a claim.
    So I called AT&T, they made the claim, and now I've been waiting since.
    I called again today and they said the "Escalation Dept." is looking into it.
    Still no phone, still no word of a refund or a new phone being shipped.

    This is some ********.

  2. #2
    Green Apple kofster's Avatar
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    San Fernando, Trinidad and Tobago
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    That's not the first time they done it. I ordered an iPhone when it first came out to make the plunge and unlock it when 1.0.2 was popular.
    I got a used blackberry in the mail. And their customer service sucked.
    I never had any iPhone shipped again. I only allow people to bring it in on their person.
    Sorry man...
    SMS: OK
    MMS: OK
    YouTube: OK
    Maps: OK
    GPS: Frikkin Awesome!!!
    iTunes Music Store: OK
    AppStore: OK
    Cydia: Speedy

  3. #3
    Fedex sucks arz.

  4. #4
    Custom Title angiepangie's Avatar
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    The Golden State :)
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    The iPhone needs to be signed for.
    If there's no signature (even if you already got it) you never got it and it's their responsibility to send a new one.
    Don't worry, you'll get a new one and if you don't in another 2 weeks or so, call again.
    Some people here have reported having their iphone never show up, called in, got sent a new one, and the next day the other one showed up on their doorstep.
    I always feel sorry for the guy in the iPhone commercials. He always gets a call right in the middle of trying to do something

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