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  • Apple Soon to Release Malware Fix (OS X Update)

    In light of the MacDefender (a.k.a. MacProtector, MacSecurity) malware issue plaguing the Mac, Apple has stated that a fix for this problem is coming soon. In a new (May 24, 2011) article on the Apple Support website called How to avoid or remove Mac Defender malware, a small paragraph makes the statement:

    In the coming days, Apple will deliver a Mac OS X software update that will automatically find and remove Mac Defender malware and its known variants. The update will also help protect users by providing an explicit warning if they download this malware.
    This means that an software update is imminent and in the near future. Although the update mentioned regards a malware fix, hopefully new features that are planning to come with Mac OS X 10.6.8 will be included a little early.

    If you're having issues with these particular malware (MacDefender, MacSecurity, etc.) refer to the Apple support page for avoiding and removing malware. The article is comprehensive and explains every step clearly and concisely. The current OS versions that are affected range from Mac OS X 10.4 - 10.6. And remember to be careful when installing/uninstalling certain programs and other internet and browser related software.

    Source(s): Apple, Cult of Mac
    This article was originally published in forum thread: Apple Soon to Release Malware Fix (OS X Update) started by Joshua Tucker View original post
    Comments 3 Comments
    1. iSteed's Avatar
      iSteed -
      Yes. Please be careful and do not download this garbage in the mean time
    1. eagleeyez's Avatar
      eagleeyez -
      ah awesome, just in time for macguard... oh wait...
    1. MYPHONEI's Avatar
      MYPHONEI -
      OMG OMG Sweep it under the rug Apple Fans............... Ed Bott reported the real story behind this

      Apple continues to tell support reps: do not help with Mac malware
      How is Apple responding to the flood of customer calls about installations of the Mac Defender malware?

      According to multiple tech support insiders, the company has doubled down on its policy of denying any help to affected customers. Meanwhile, despite evidence that a large number of customers have been affected by this issue, Apple has made no public statement and did not respond to two requests for comment.

      My sources tell me call volume for Mac Defender-related issues continues to be high. One AppleCare support agent told me last week that 50% of calls in the previous week were related to this issue. A rep in a different location confirmed that number but said volume had dropped this week:

      In the first days after Intego identified the issue I would say 50-60% of calls were driven by Mac Defender.

      Now still within the 20-25% range….I think Google may be getting a handle on the gamed SEO placements and poisoned links that started the whole fiasco.

      So how big is the problem? Apple’s silence makes it impossible to know for sure. However, I’m told that the division that handles Mac support calls receives between 10,000 and 20,000 calls a day. If 25% of those calls are related to this issue, which has been going on for 25 days, the total number of customers affected could be between 60,000 and 125,000, and growing.
      for more of this click on link I made above.

      Bottom line is Apple is continuing to deny there are problems, they want to quietly fix it and not admit that the OS is vulnerable to anything because the PR is that "Mac OS " Does not have problems Windows does ( even though the problems with windows 7 these days are the exact same thing, its not the OS but what users do and some crappy software that is not Microsoft.

      But Microsoft would never tell support to ignore the problem. I know first hand!

      Wake up people when companies act bad like this we need to let them know it not help cover it up as nothing.