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  • Apple Releases New Build of iOS 9.3 for iPad 2 to Fix Activation Issues

    Following reports of activation errors from users updating older iPhones and iPads to Apple's recent iOS 9.3 release, which rendered their devices unusable, the company on Thursday recognized the issue and temporarily paused downloads for affected models as it works on a fix.



    Apple has released a new build of iOS 9.3 for the iPad 2 that likely fixes activation issues encountered by some users when updating.

    When updating to iOS 9.3 on older devices, users were asked to enter their Apple ID and password. However, if the user didn't remember their password the device became stuck in an inactivated state.

    According to a statement provided to iMore, the problem lies in the password authorization phase of the iOS 9.3 setup process. The exact issue has not been revealed, though Apple seems to believe users are at least partially to blame.

    "Updating some iOS devices (iPhone 5s and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update," Apple said. "In some cases, if customers do not recall their password, their device will remain in an inactivated state until they can recover or reset their password. For these older devices, we have temporarily pulled back the update and will release an updated version of iOS 9.3 in the next few days that does not require this step."

    There were iOS 9.3 issues earlier this week, noting certain device owners, specifically those with older generation hardware like the iPad 2, were unable to proceed past the password authentication stage after installing Apple's new software. Those affected usually see authentication error messages in line with Apple's statement.

    Some users found success in downloading iOS 9.3 through iTunes on a Mac and installing the firmware via a hardwired connection, suggesting there is an underlying issue on Apple's end. Others have found a full system restore also works, though the method is hit-or-miss.

    In conjunction with the announcement, Apple published a support document offering workaround suggestions. The company urges affected users to reset their password through iCloud, perform an iTunes-based installation and activation, or remove Activation Lock through iCloud.com. As reported on Tuesday, those who tried these methods have found limited success.

    Apple has recently pushed a new build of iOS 9.3 to fix this error in activations.
    The new build of iOS 9.3 for iPad 2 is number 13E236. You can download it from below.

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    [via iMore]
    This article was originally published in forum thread: Apple halts iOS 9.3 updates for older iPads, iPhones after activation issues started by Caiden Spencer View original post
    Comments 6 Comments
    1. fleurya's Avatar
      fleurya -
      It's pretty damn impressive that Apple is even continuing to update the 5 year old iPad 2!

      I find it hilarious when jealous Android users try to spin Apple's epic hardware support into some conspiracy to cripple devices, just because an android phone is lucky to get one major OS update and many lower end models don't even start with the latest version.
    1. Feanor64's Avatar
      Feanor64 -
      I hate android but I have had an older Apple device and yeah a lot of times newer updates do make them run slower, start acting funny a lot of iPhone users are older, not tech savvy and they think oh well I just need a newer device. This is just my personal experience and like I said I don't know what android does. I had a htc m8 for a little while. I loved the phone itself but yeah android sucks
    1. fleurya's Avatar
      fleurya -
      Quote Originally Posted by Feanor64 View Post
      I hate android but I have had an older Apple device and yeah a lot of times newer updates do make them run slower, start acting funny a lot of iPhone users are older, not tech savvy and they think oh well I just need a newer device. This is just my personal experience and like I said I don't know what android does. I had a htc m8 for a little while. I loved the phone itself but yeah android sucks
      Well of course newer, more complex software is not going to run as well on older, slower hardware. Anyone who doesn't understand that is not living in reality. There's a difference between older hardware not running new software as well and conspiracies of purposefully crippling hardware. But at least Apple gives the choice to the user to update to newer software or stay on old software.

      Until just yesterday I have been using an iPad 3 since it first came out: 4 year old tablet. I don't use it for resource intense things and it has served me well with every OS update including 9.3. Yes it was a little slow at times but I know that just the reality of old hardware.

      I just bought an Air2 but I'm still keeping the ipad3 and repurposing it for something else like a dedicated kitchen tablet or home automation hub because it still works fine, but getting a little slow for regular use.
    1. Feanor64's Avatar
      Feanor64 -
      I'm just saying that a lot of older people see an update and are like oh ok I must need that and they update a device then it runs slower. So they go buy another one. A carrier tells them oh it will only be 25 bucks a month and you can have the latest and greatest. Boom Apple makes money. Boom carrier makes money. Of course it may not be malicious but it happens just like that. I've never seen a update come with a warning that it may affect device performance.
    1. Ambi_Valence's Avatar
      Ambi_Valence -
      Quote Originally Posted by fleurya View Post
      Well of course newer, more complex software is not going to run as well on older, slower hardware. Anyone who doesn't understand that is not living in reality. There's a difference between older hardware not running new software as well and conspiracies of purposefully crippling hardware. But at least Apple gives the choice to the user to update to newer software or stay on old software.

      Until just yesterday I have been using an iPad 3 since it first came out: 4 year old tablet. I don't use it for resource intense things and it has served me well with every OS update including 9.3. Yes it was a little slow at times but I know that just the reality of old hardware.

      I just bought an Air2 but I'm still keeping the ipad3 and repurposing it for something else like a dedicated kitchen tablet or home automation hub because it still works fine, but getting a little slow for regular use.
      Rubbish. Older hardware can run newer software just as well if only slower. It depends whether the newer software specifically requires as opposed to just takes better advantage of the hardware.
      As to purposely crippling. Apple do it to both hardware and software. FACT.
    1. rolandgabor's Avatar
      rolandgabor -
      It fixed my issue of wifi turning off by itself.