• Your favorite

    Apple

    ,

    iPhone

    ,

    iPad

    ,

    iOS

    ,
    Jailbreak
    , and
    Cydia
    site.
  • Apple is Reportedly Working on An App to Make Device Troubleshooting Easier


    Apple is reportedly in the works of a new application for iOS devices that allows the user to look into troubleshooting steps for problems when something goes wrong with their device(s). The application will offer one-stop-shop for all problems relating to iOS devices, Apple Watch, and even Macs.

    First leaked by uSwitch, the screenshots above show the application's various functions. The application is tied to the user's Apple ID and lists all of the devices that user owns that are connected to it.

    Whether something won't charge, or error messages appear when trying to do something, the application would allow the user to search for specific issues and try some potential solutions. If need be, the application will even make it easier for customers to bring their devices in for repair to an Apple Store.

    By helping users find their own solutions to simpler problems, Apple Store representatives, such as those at the Genius Bar, will have less work on their plates and can focus on giving individual customers better support when it's really needed.

    Source: uSwitch
    This article was originally published in forum thread: Apple is Reportedly Working on An App to MAke Device Troubleshooting Easier started by Anthony Bouchard View original post
    Comments 5 Comments
    1. vinaygoel2000's Avatar
      vinaygoel2000 -
      It'll most probably also look if the device is jailbroken. Hopefully xCon can rectify that. If not, I'll pass.
    1. hogcia's Avatar
      hogcia -
      Don't trust this app.
    1. budsalinger's Avatar
      budsalinger -
      Quote Originally Posted by vinaygoel2000 View Post
      It'll most probably also look if the device is jailbroken. Hopefully xCon can rectify that. If not, I'll pass.
      That was my first thought too. Then I remembered that the Tivo app, and many others, block the usage of the app on a jailbroken phone. If Tivo knows then clearly Apple must know that my phone is jailbroken. They don't care though. They have to appear to care so they aren't liable when something goes wrong with your or my iphone, but rest assured they don't care. If they did then they would block my iTunes service or somesuch for breach of contract. They would do something to make jailbreaking less attractive, if they cared.
    1. jwil736's Avatar
      jwil736 -
      Quote Originally Posted by budsalinger View Post
      That was my first thought too. Then I remembered that the Tivo app, and many others, block the usage of the app on a jailbroken phone. If Tivo knows then clearly Apple must know that my phone is jailbroken. They don't care though. They have to appear to care so they aren't liable when something goes wrong with your or my iphone, but rest assured they don't care. If they did then they would block my iTunes service or somesuch for breach of contract. They would do something to make jailbreaking less attractive, if they cared.
      The only reason Apple cares about jailbreak is because of it being a hole in their security. They love the jailbreak community are you kidding? They probably have teams of people jail breaking their devices just to stay on top of the latest jailbreak tweaks for possible implementation.
    1. Lawrence Coleman's Avatar
      Lawrence Coleman -
      Agreed to you I don't think they would be loving jailbreak community.