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  • AT&T Announces Unlimited Data Throttling Only to Occur Over 22GB & When Congested


    After being under fire by the FCC for its questionable practices of throttling the 4G LTE speeds of those grandfathered into unlimited data plans users to 2G speeds when reaching a soft cap of 5GB of data usage, AT&T has announced that the company is extending its soft caps and making changes to its data management system to make the data experience better for everyone – even the unlimited data users.

    To start things off, AT&T won't even think twice about throttling unlimited data subscribers users until they reach at least 22GB of data in one month on their grandfathered unlimited data plans, but that's only one of the two requirements AT&T will put into place to decide whether or not you're throttle-worthy. The other is that the area that you're using a lot of data in has to be a congested one, otherwise, you'll most likely be fine (but no guarantees, if we know AT&T).

    AT&T says they're happy to honor grandfathered unlimited data subscribers:

    Quote Originally Posted by AT&T
    To provide the best possible user experience for all of our customers, AT&T has established certain network management practices.

    In line with common industry standards, our network management practices assure that our network resources are used for the benefit of all our mobile broadband customers especially during periods when network demand exceeds available network resources (also known as "congestion").

    As you would expect, these network management practices have continued to evolve over time to benefit our customers and take advantage of the billions we have spent to expand and augment our networks. As a result of this evolution, we recently revised our practices such that Unlimited Data Plan smartphone customers can now use 22GB of high-speed data during a billing period before becoming subject to network management practices that might result in reduced data speeds and increased latency.

    As always, Unlimited Data Plan smartphone customers will still have the comfort of knowing that, no matter how much data they use in a billing cycle, they will continue to pay a single monthly flat rate. That is the essential promise of the Unlimited Data Plan, and we are pleased to continue honoring that promise. Further, speed reductions will occur only when the customer is using his or her device at times and in areas where there is network congestion and only for the remainder of the current billing cycle after the customer has exceeded the 22GB data usage threshold.

    We will notify customers during each billing cycle when their data usage reaches 16.5GB (75% of 22GB) so they can adjust their usage to avoid network management practices that may result in slower data speeds.

    Reduced speeds and increased latency may cause websites to load more slowly or affect the performance of data-heavy activities such as video streaming or interactive gaming. The degree of reduced speeds and increased latency will vary depending on the amount of congestion. Congestion can start and stop over a very short time period (often measured in fractions of a second), further minimizing customer impact.

    Because the amount of congestion at a cell site can vary significantly, the performance impact for affected unlimited data plan customers may also vary significantly. Standard speeds and latency will resume once the cell cite is no longer congested, or the customer's data session moves to an uncongested cell site. In addition, speeds and latency will return to normal at the start of the customer's next billing cycle.

    Customers on tiered data or Mobile Share plans are not subject to these network management practices. Likewise, when customers are using Wi-Fi, they are not subject to these network management practices. Wi-Fi usage does not count against the customer's 22GB data usage threshold.
    The details also let users know that if they do end up getting throttled for their high data usages, the throttle will automatically be lifted the very next month when the user starts their new billing cycle. Moreover, AT&T will send users a message when they reach 75% of their "soft cap" so that they know when they're starting to get into the danger zone.

    For some, this will be good news, but for others, it won't be good enough because truly unlimited data should be as advertised: truly unlimited and not subject to limits. Are you happy with the announcement?

    Source: AT&T via 9to5Mac
    This article was originally published in forum thread: AT&T Announces Unlimited Data Throttling Only to Occur Over 22GB & When Congested started by Anthony Bouchard View original post
    Comments 32 Comments
    1. erayser's Avatar
      erayser -
      Holding on to my UDP is finally paying off. I probably won't notice a difference... I haven't been hard throttled since the initial throttling policy change. I average 30 to 40GB a cycle since the policy change.
    1. Assassination's Avatar
      Assassination -
      Woooohooooooo! Hell yeah. Best news on here yet!
    1. Silverado1987's Avatar
      Silverado1987 -
      Tether for days.
    1. WHUDS's Avatar
      WHUDS -
      AT&T's Cricket 20gb plan does not throttle till after 20gb since last yr when introduced. its only $60 a month.
    1. luvmytj's Avatar
      luvmytj -
      So glad I held out! AT&T begs me to switch when ever I go there, sorry AT&T (Cingular), you sold me an unlimited plan, deal with it!
    1. jackbauerctu's Avatar
      jackbauerctu -
      When 5G comes around in a few years, 20Gb will be equivalent to 2Gb today
    1. sumsaykra-z's Avatar
      sumsaykra-z -
      Quote Originally Posted by luvmytj View Post
      So glad I held out! AT&T begs me to switch when ever I go there, sorry AT&T (Cingular), you sold me an unlimited plan, deal with it!
      Don't be an *** hat. You have unlimited data. It didn't guarantee unlimited speeds or maximum speeds available. Besides, you have to keep this within context. When those plans were offered the industry was MUCH different. Not very many people had smart phones.
    1. Silverado1987's Avatar
      Silverado1987 -
      Quote Originally Posted by sumsaykra-z View Post
      Don't be an *** hat. You have unlimited data. It didn't guarantee unlimited speeds or maximum speeds available. Besides, you have to keep this within context. When those plans were offered the industry was MUCH different. Not very many people had smart phones.
      I understand but that seems like AT&Ts problem not anyone else's. Att didn't realize the **** storm they got when the iPhone was introduced. They made there bed now they gotta sleep in it. Don't punish us for bad marketing choices lol I'm prolly wrong on that part.
    1. therandy's Avatar
      therandy -
      This is great news...although i just received my "75% warning" yesterday for being at 3GB....hmm, when does this "new plan" get enforced?
    1. erayser's Avatar
      erayser -
      Quote Originally Posted by therandy View Post
      This is great news...although i just received my "75% warning" yesterday for being at 3GB....hmm, when does this "new plan" get enforced?
      They changed their throttling policy like 4 months ago. They just raised the limit cap from 5 to 22GB. I got that message the last few months... usually on the second day after my billing cycle starts... LOL. It just says after 5GB, you "may" experience slow down on congested towers. In SoCal, I haven't seen any hard throttle speeds after getting that message. I'm over 35GB with little more than a week left in my billing cycle. Still no signs of throttling. The new plan isn't any different... but you may get a new text when you are nearing 22gb, but it doesn't mean they will hard throttle you.... but they can if you are connected to congested towers.
    1. therandy's Avatar
      therandy -
      Quote Originally Posted by sumsaykra-z View Post
      Don't be an *** hat. You have unlimited data. It didn't guarantee unlimited speeds or maximum speeds available. Besides, you have to keep this within context. When those plans were offered the industry was MUCH different. Not very many people had smart phones.
      You can't be serious! If you are, you either work for them, or are mad because you joined the game too late and never had the chance to get the unlimited plan, OR you were one of the fools or should i say "A$$hats" that were sucked into their nonsense to get you off their unlimited data plan.....in which I find quite comical.

      VIVIR LA VIDA SIN LÍMITE DE DATOS - 8 years and running for me...and until i'm "forced" off, I'll be here streaming Netflix, PLEX and HULU to my hearts content not worried about a thing.
    1. Silverado1987's Avatar
      Silverado1987 -
      Quote Originally Posted by therandy View Post
      You can't be serious! If you are, you either work for them, or are mad because you joined the game too late and never had the chance to get the unlimited plan, OR you were one of the fools or should i say "A$$hats" that were sucked into their nonsense to get you off their unlimited data plan.....in which I find quite comical.

      VIVIR LA VIDA SIN LÍMITE DE DATOS - 8 years and running for me...and until i'm "forced" off, I'll be here streaming Netflix, PLEX and HULU to my hearts content not worried about a thing.
      That's right my ninja. Tether for days.
    1. hogcia's Avatar
      hogcia -
      Who cares. Too little too late. That's why I left AT&T and switched to t-mobile. Used 42GB of LTE data so far and no slowdown in sight. Still have two weeks till new billing cycle.
    1. NewD's Avatar
      NewD -
      Quote Originally Posted by hogcia View Post
      Who cares. Too little too late. That's why I left AT&T and switched to t-mobile. Used 42GB of LTE data so far and no slowdown in sight. Still have two weeks till new billing cycle.
      Will rollover data now with ATT - really we all have an unlimited plan again if you're at the 15 or 30gb shared plans. I'm at 18GB between all my phones - my kids watching all they want and we have 78GB bankrolled for coming months in roll over data. I'm not feeling I'm missing a thing without that ancient Unlimited Plan.
    1. vinaygoel2000's Avatar
      vinaygoel2000 -
      What Newd said. And am I the only one that get free wifi everywhere I go?
    1. NewD's Avatar
      NewD -
      Quote Originally Posted by vinaygoel2000 View Post
      What Newd said. And am I the only one that get free wifi everywhere I go?
      Vin, public wifi is a very dangerous thing to put your phone on. LTE is way safer. Identify theft proof.
    1. Anthony Bouchard's Avatar
      Anthony Bouchard -
      Quote Originally Posted by NewD View Post
      Identify theft proof.
      Identity theft resistant, perhaps, not proof. That all depends on the encryption level of the server you are communicating with. But I do agree that it is way safer.
    1. rickybuckets's Avatar
      rickybuckets -
      I hit 57GB two months ago! LOL
    1. NewD's Avatar
      NewD -
      Quote Originally Posted by Anthony Bouchard View Post
      Identity theft resistant, perhaps, not proof. That all depends on the encryption level of the server you are communicating with. But I do agree that it is way safer.
      Fair point, Anthony.
    1. ggrassmid's Avatar
      ggrassmid -
      Quote Originally Posted by NewD View Post
      Will rollover data now with ATT - really we all have an unlimited plan again if you're at the 15 or 30gb shared plans. I'm at 18GB between all my phones - my kids watching all they want and we have 78GB bankrolled for coming months in roll over data. I'm not feeling I'm missing a thing without that ancient Unlimited Plan.
      We pay way less than you are, granted its an unlimited plan per device, but $30 couldve put 3-5 devices for what you pay in 15-30gb shared.