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  • Apple CEO Tim Cook Reportedly Received Complaints Regarding Apple's Bag Check Policy


    According to recent court documents, Apple CEO Tim Cook recently received personal emails from Apple Store employees stating that bag check policies were “embarrassing,” “demeaning” and “disturbing” for a variety of reasons. The policy itself was originally instituted for security purposes but ended up turning into one that employees ended up hating.

    One of the workers whose name was redacted from the filing previously told Cook that Apple Store managers were “required to treat ‘valued employees as criminals.” Bag checks, such as the ones that Apple ran at its stores, are commonly implemented in the retail world to prevent employee theft. Many companies shield such procedures from the public though by performing checks behind the scenes or requiring staff to use clear bags.

    Tim Cook responded to the whole situation by forwarding the emails to retail and human resource executives asking if what was being said was true. Responses to Cook’s emails weren’t made public but the filing did contain correspondence between other Apple executives. VP of Human Resources, Denise Young Smith said the following in an email regarding the matter:

    If it is simply a deterrent there has to be a more intelligent and respectful way to approach.
    Employees first ended up filing a class action lawsuit against Apple in 2013, claiming lost wages over the company’s bag search policy. The suit noted that hourly retail workers were required to submit to “personal package and bag searches” when clocking out which led to wait times between 10 and 15 minutes that weren’t paid for at the end of every shift. Furthermore, another 5 minutes went uncompensated for meal breaks for the same reason.

    The presiding US District Court Judge William Alsop originally dismissed the case with prejudice in December but the plaintiffs ended up consolidating their cases and are seeking class certification. A new court hearing it set to take place to help determine plaintiffs’ motion for certification on July 2. We’ll have to wait to see what happens.

    Source: Reuters
    This article was originally published in forum thread: Apple CEO Tim Cook Reportedly Received Complaints Regarding Apple's Bag Check Policy started by Akshay Masand View original post
    Comments 1 Comment
    1. SpiderManAPV's Avatar
      SpiderManAPV -
      I feel like there was a supreme court case about an Amazon warehouse not long ago about almost the exact same thing.