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  • Issues with iOS 8.0.1 Reportedly Linked to the Same Manager Behind the Maps Debacle


    According to a recently released Bloomberg report, the quality assurance manager in charge of Apple’s bug-filled iOS 8.0.1 update was also leading the team that was accountable for the Maps debacle that occurred with the launch of iOS 6.

    The publication states that the manager leads a worldwide team of more than 100 people tasked with detecting and fixing iOS software prior to public release. Sources claim that Apple looks to human oversight to help identify bugs and fix them instead of relying on automated solutions. As you can imagine, the team is vital to the development process.

    It was still mentioned that Apple’s tight security policy for new product launches may have played a role in unforeseen issues that cropped up with this week’s iOS 8.0.1 rollout, which was ironically designed to fix problems with the new HealthKit framework. Tim Cook reportedly only allows senior managers privileged access to unreleased iPhone hardware. This means that testing may not be anywhere near as comprehensive as assessments of new software built for current models.

    For those of you who didn’t know but were smart or lucky enough to wait, when Apple released iOS 8.0.1 recently, complaints from iPhone 6 and 6 Plus owners started to pour in stating that they couldn’t connect with cellular networks or use the Touch ID fingerprint reader. Apple recently issued a second update, iOS 8.0.2, to bring back lost functionality and correct issues addressed with the initial iOS 8.0.1 update. The Cupertino California even went as far as apologizing and mentioning that roughly 40,000 people were affected by the incident.

    As far as the Maps debacle, sources stated that the manager was taken off the team following customer dissatisfaction. At the time, the Maps app gave unreliable directions, incorrect points of interest and had missing data. The recent iOS 8.0.1 issue was seen as one that was just as critical as the launch of Apple’s Maps app two years ago. Despite his mistakes, the manager in question was still kept in charge of iOS testing and still appears to be in that position today.

    Were you one of the people affected by the iOS 8.0.1 update? If so, did iOS 8.0.2 solve your issues?

    Source: Bloomberg via AppleInsider
    This article was originally published in forum thread: Issues with iOS 8.0.1 Reportedly Linked to the Same Manager Behind the Maps Debacle started by Akshay Masand View original post
    Comments 3 Comments
    1. Zokunei's Avatar
      Zokunei -
      I really don't know why they bother to keep next-gen hardware from their employees whose job it is to test stuff and fix issues when the lowest level worker at a supply chain is just going to leak all the details months ahead of their announcement.
    1. Jahooba's Avatar
      Jahooba -
      It's strange that a company with near-unlimited resources will have these kinds of issues.
    1. CZroe's Avatar
      CZroe -
      This article is bunk. First of all, the Maps debacle was blow out of proportion. People were LOLing about unavoidable rendering artifacts that come from stitching aerial photos over 3D objects and laughing that the directions to the Washington Monument led you to the closest street while technically these were more correct driving directions than Google's. They had selective memory as if Gmaps was never wrong or never gave similarly confusing mistakes (I was recently told to ignore a left turn lane to turn right instead and make a U-turn). Second, we all know Scott Forstall fell on his sword over the Maps debacle anyway, and he's no longer with the company, so this un-named manager is either a fabrication or a scapegoat. Even if he was involved with both, "ZOMG! QA is supposed to catch EVERYTHING!"