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Thread: Brought iPhone 5. Has scratches on the back..

  1. #1
    Default Brought iPhone 5. Has scratches on the back..
    Ok so I opened my iPhone 5 and looked on the back and it has scratches on it. Can I get a refund? Or something along them lines?

  2. #2
    Sug Luv Super Moderator 2k1's Avatar
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    I would call apple and see how to take care of it. Been seeing a lot of people talking about this.

  3. #3
    They are closed at the minuet but I am going in the apple shop first thing tomorrow. So pissed off.

  4. #4
    Sug Luv Super Moderator 2k1's Avatar
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    Ya you and others I'm sure. Lemme know what they do. Thank you

  5. #5
    Super Duper Moderator blkcadi's Avatar
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    I foresee a ton of threads about this, so stinks.

  6. #6
    I got a full refund and guess what... It still has a ******* scratch on... I don't know if apple are trying to take the piss. It's only a tiny tiny graze on the side and can only be seen if you proper inspect it. But it still is a piss take when I spend 530 on a phone.

  7. #7
    Out of curiosity which color did you get? I'm ordering a white one on Friday. After seeing a lot about scratches I'm getting an Invisible Shield or BodyGuardz for the phone.

  8. #8
    Blame it on the a-a-a-a-a-a-a Asians! Jk but yeah I'd be upset too.

  9. #9
    Just had possibly the worst iphone5 experience ever...

    Woke up at midnight to pre-order. Iphone came with a bunch of dings and scratches. Drove, waited in line, exchanged it. Came home to find the replacement iphone5's 3.5mm audio out jack didnt work. Drove back, waited forever at the apple store, and they tried to replaced it with another iphone5 with dings and scratches on it. Caught that one when they gave it to me in the store and made them give me another new one.

    So I'm currently now on my 4th iphone5, and I've owned it for a week.

  10. #10
    Sug Luv Super Moderator 2k1's Avatar
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    Sucks bro sorry to hear that. But this one all good now?

  11. #11
    All good for now...

  12. #12
    Sug Luv Super Moderator 2k1's Avatar
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    That's good then.

  13. #13
    Definitely call Apple!

  14. #14
    Quote Originally Posted by yomike007 View Post
    Just had possibly the worst iphone5 experience ever...

    Woke up at midnight to pre-order. Iphone came with a bunch of dings and scratches. Drove, waited in line, exchanged it. Came home to find the replacement iphone5's 3.5mm audio out jack didnt work. Drove back, waited forever at the apple store, and they tried to replaced it with another iphone5 with dings and scratches on it. Caught that one when they gave it to me in the store and made them give me another new one.

    So I'm currently now on my 4th iphone5, and I've owned it for a week.
    Same for me. Apple store had to open 4 total new white iPhones to find me one that wasn't damaged. Shame.

  15. #15
    Well,i think yes,if you just bought it and the scratches is not caused by yourself,just contact the Apple after sales service.
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