Any-Network Sim adapter V3 for baseband 2.28 is a LIE!!!!

[purenrg]

Hi all

Just wanted to let you know my situation. Am based out in India now but was tied to O2 in the UK on an 18 mth deal. Went to Any-network for the first (version 2) card and everything worked fine.
Then upgraded firmware so needed version 3 (v3) card.
This did not work "No Sim" message and I tried all their support tips for this message (I notice that now this support message has been viewed 730 times so I figure we are not alone.

I have copied out the communication with Any-Network (completely 1 sided and they have never phoned me back once) just so you are able to see the terrible service (or complete lack of service) that they offer.

I was initially very pleased with them as they delivered quickly and efficiently and the first card I had bought worked fine. However I now have joined the definitely UNHAPPY group.

I have tried calling them and been told their operators are busy and they will call me back but they never do (I guess I am just far enough away now to not matter any longer!).

I am at a loss of what to do as I have had literally no success in contacting them either by phone, email or on their support page.

For the frustration they've caused and the 30 quid wasted I would say stay away.

Cheers
------------------------
1/13/2009 12:36 PM -
No Sim
Hi
Its now been over 2 weeks since I submitted a ticket and still no response. I have also tried to call but the automated system did not phone me back (perhaps cos I am in India now).

Please please please can you let me know what I should do to sort out my problem. I see that the number of people who have added to the 'No Sim' part of the support knowledge base has grown significantly so I assume this is an ongoing fault. the fixes you give have not helped me.

Kind regards

1/7/2009 9:17 AM -

No Sim
Hello
I sent an email (see below) on the 29th December regarding my any-network V3
card for iphone 3G but have not recieved a response.
Please let me know what I can do to expedite the solution to this problem.

Kind regards

2008/12/29 Any Network Support <[email protected]>

> Your ticket has been recieved and has been assigned a ticket number of
> [2E6-10EB5683-163A]. Please keep this ticket number for your records and
> include it in the subject (including brackets) of all future emails
> regarding this issue.
>
> Based upon the contents of your Ticket, we have identified the following
> Knowledge Base Articles that may be helpful to you:
>
>
> 1. No Sim or No Service Message on iPhone<http://www.any-network.com/support/KB/a2/no-sim-or-no-service-message-on-iphone.aspx>
> 2. Any-Network device has killed my sim card<http://www.any-network.com/support/KB/a3/any-network-device-has-killed-my-sim-card.aspx>
> 3. SIM Card inserted not supported message on iTunes<http://www.any-network.com/support/KB/a4/sim-card-inserted-not-supported-message-on-itunes.aspx>
>
>
>
> Thank you,
> Support Department
> View this Ticket Online<http://www.any-network.com/support/Main/frmTicket.aspx?ticketnumber=2E6-10EB5683-163A&email=nick.gray.purenrg%40gmail.com>
>
> ------------------------------
> *From:*
> *Sent:* 29 December 2008 09:36
> *To:* Support Department
> *Subject:* No Sim
>
> Hi
> I have read the details below and tried all the suggested fixes but it
> still says 'No Sim'. I feel that the unlocking device might be faulty as the
> sim card is very new and worked with the version 2 unlock device that you
> sold me.
> Kind regards
>
>
>

12/29/2008 3:06 PM -

No Sim
Hi
I have read the details below and tried all the suggested fixes but it still says 'No Sim'. I feel that the unlocking device might be faulty as the sim card is very new and worked with the version 2 unlock device that you sold me.
Kind regards