the problem with my iphone is that i can not see anything on the screen when its charging, but when i plug it into the dock to my lapto it picks up the phone in itunes and it says that the itunes has detected an iphone in recover mode. you must restore this iphone before it can be used with itunes, ive done that and i get this error message saying "the iphone "iphone" could not be restored. An unknown error occurred (9)." Can anyone help?