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  1. #1
    Green Apple
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    Default iPhone 4 Activation problems

    Well I am glad I received my beautiful iphone a day early but I cannot activate it

    I followed the steps in the email that was sent to me and this is what I get on the web site about an hour after I tried.

    Device activation failed.
    iPhone 4 - 16GB Black XXX-XXX-XXXX


    This device could not be activated. Call Premier Support at 1-866-499-8008, Monday through Friday, 8 a.m. to 9 p.m. Eastern Time.


    I called ATT premier and was on hold for 30 minutes, finally got a hold of someone and have been on hold for 5 minutes while she attempts to find my account!

    She comes back and says my system is operating very slow and I having problems locating your account so I will transfer you to the customer care center to help with the activation. And we are having a heavy call volume today so there is a long queue. NS!

    On hold again with the awful music!

  2. #2
    Super Moderator Cer0's Avatar
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    Not really news.

    /moved

  3. #3
    Green Apple
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    Quote Originally Posted by cerote View Post
    Not really news.

    /moved
    It is if this is a pervasive problem a day before the launch.

    Anyways, after about 45min on the phone with ATT, I got the phone activated.

  4. #4
    Livin the iPhone Life laz305's Avatar
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    so I guess I'm gonna have to call huh? cuz mine is not activating either. Did you restore from backup or Start as New? cuz I restored from backup so I think that's the issue

    EDIT: np called and automated system activated it.
    Last edited by laz305; 06-23-2010 at 09:58 PM.

  5. #5
    Super Moderator Cer0's Avatar
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    Some people are having greater success by activating online.

  6. #6
    Retired Moderator bhz1's Avatar
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    I just did the 2 I got yesterday online. Took only a minute. Then reboot the iPhone and you will be avtivated

  7. #7
    What's Jailbreak?
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    I just cut my old sim from my 3gs and popped it into the micro sim tray. Connected it to itunes and my 4 was activated.

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