[billj63]

Hey everyone.

Thought I might share this experience with everyone...

Starting from the beginning:

I sent in my iPhone for repairs to Apple using my Applecare protection claiming that the screen "would only work sometimes".

Needless to say they replaced it with a refurb.

I put that refurb up on ebay with "over $100 worth of accessories".
Now working at an AT&T Authorized Retailer... these accessories came out to a good $25. They were: A DIO case, ZAGG Screen Protector, Griffin Car Charger, Belkin Headphone Adapter, iGo powertip, and a USB Cable.

I offered international shipping, and it sold for $515 to a man in Russia.

(someone came into the store not too long after and sold me his messed up iPhone for $200... i then sent it into apple, and sold it to the same guy for $515)

Now its time for the iPhone.

I went into my local AT&T, did a direct fulfillment, and after 5 days had my iPhone 3G.

I called it today to cancel my service... and this is how it played out (paraphrased and shortened... the abridged version if you will):

Me: Hello, I am calling in because I had an iPhone 3G that got wet. I went into an authorized retailer that said you wouldnt take it back, but that I can still cancel.
Rep: Alright, I looked up the information in CSP* and you have to cancel it at the location you got it from.
****CSP IS THE CUSTOMER SOLUTIONS PORTAL: mycsp.cingular.com****
Me: That location is about 6 hours away from where i live... i got it when by my relatives.
Rep: Sorry, thats the only way
Me: Can i speak with a supervisor? ***********
*****IF ALL ELSE FAILS....ASK FOR A SUPERVISOR...ALWAYS!*****
Me: ''''''retell story'''''
Supervisor: No problem, we can cancel it from over the phone. But you will have to wait till the 31st day. I will notate the account with all of this.
Me: What about the charges?
Supervisor: I cannot waive the activation fee*, but i can waive all of the prorated charges.
**liar....*
Me: alright, thank you very much.
Supervisor: we will call you on day 31 to cancel... till then I will add the lost/stolen feature to your account.
Me: alrighty, sounds good. thanks.

SOOOO all in all,
if they tell you you cannot cancel over the phone, they are liars. ASK FOR A SUPERVISOR.

While I will be paying ETF and the 1st months service...
its still cheaper this way.

And now i get to keep the equipment.

I know everyone pretty much knew this,
but I wanted to confirm it (though idk if anyone has or not....)

I have also attached some pictures of my account
*Accessed through POS.com I Sales Portal*
as proof.

I will be posting part II on August 18th (day 31) with the outcome.

[bkschick89]

nice, why do you still have to pay E-T-F and 1 month service, i thought he said the fee's will be waived except the activation.

wont it be the same as getting the 3g and keeping for a month then canceling...? (if u still have to pay)

[billj63]

They would only waive it if you returned the equipment.

I am not returning the equipment, so, in turn, i HAVE to wait till me 30 day guarantee expires.