Confused about Tmobile plan. Can someone clarify?

[JoeyT1987]

I added the 9.99 unlimited web option for my iphone using tmobile. If I call or go into the tmobile for any kind of support, will they increase my bill if I tell them I'm using the iphone? I've already added it, so they can't increase it right?

[Lecram25]

I added the 9.99 unlimited web option for my iphone using tmobile. If I call or go into the tmobile for any kind of support, will they increase my bill if I tell them I'm using the iphone? I've already added it, so they can't increase it right?

If you ever need some kind of customer assistance, make sure to call from a landline (just to be safe).

And do not tell them you have an iPhone. Yes, they probably already know due to the IMEI, however, you can always say you swap out your SIM card a lot.

[JoeyT1987]

I'm having a issue with their service, and so if they ask me what kind of phone I'm using.... what would I tell them?

[ThaNatrix]

Shadow....a tmobile shadow

[Lecram25]

Shadow....a tmobile shadow

Lol yes. Or the ubiquitous Motorola RAZR.

[JoeyT1987]

thanks