Lock screen not working right

[ITSANSS]

Sometimes the lock screen has a white screen that says, "Data Service Required" and has some other writing, and is what looks to be an Internet browser page or something, but then other times what I want to be displayed is displayed.

Anyone run into this?

Thanks

[i.Annie]

A screenshot would help.

[ITSANSS]

I'll get one up this evenin'.

Thanks in adavance