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Quote:
Originally Posted by geminiboi
T-Zones $5.99 just added last month (yes, you can get it if you're persistent)
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I was shown by a T-Mobile rep today on their screen...it is NOT available...the option for them to select it is now grayed out. I got stuck having to do the $24.99 data plan...
They did, however set up my MMS for me  And sent me this:
It was truly a pleasure speaking with you earlier, and I'm glad I had the opportunity to assist you with your T-Mobile service. As promised, here are the steps for setting up your iPhone for T-Mobile’s Internet service. The steps have been arranged to require the least amount of backtracking by you. We really appreciate that you’ve chosen to use your iPhone on T-Mobile’s network, and want to be certain you’re taking full advantage of the features available to you as a T-Mobile customer.
1. From the Main Menu, tap Settings.
2. Verify that WiFi is set to Off or Disabled -- this will ensure that no WiFi signals are interfering with your Internet access. To take advantage of local WiFi at a later time, feel free to go back and turn this setting On; just make sure to turn it Off again when you are done using the WiFi network.
3. Tap General Settings, then tap Network.
4. Turn Data Roaming On -- this will allow your iPhone to locate T-Mobile’s data network.
5. If you see a setting for 3G, turn it Off -- the iPhone cannot connect to T-Mobile’s 3G network on the WCDMA 1700 band, and this setting will interfere with its attempt to connect to our EDGE network for service.
6. Tap Cellular Data Network (this setting may be labeled EDGE instead).
7. In the APN field, enter internet2.voicestream.com -- this tells T-Mobile which version of our Internet network you want to connect to.
8. Leave the Username and Password fields blank -- T-Mobile will assign this information based on your SIM card.
9. Return to the Main Menu and open Safari to browse the Internet.
You may also want to add the internet2.voicestream.com APN to your Contacts list on your phone, as it may occasionally disappear and need to be reentered into your phone. Keeping this information in your Contacts ensures that you have access to it whenever you are in possession of your iPhone, and can always use it to double-check your settings. Please remember that it generally takes anywhere from 2 to 48 hours for Internet service to activate on your account. If you have recently added T-Mobile Internet service to your account but you do not have Internet service within two days, please feel free to call us back so we can troubleshoot the issue for you.
You should also know that the T-Mobile Data plan associated with your iPhone includes free unlimited T-Mobile HotSpots access, which you can use at any T-Mobile HotSpots location. In order to take advantage of this service, you must be at a T-Mobile HotSpots location (which you can find here) and have WiFi turned on. When you connect to the HotSpot, it will request a Username (which is your 10-digit T-Mobile phone number) and Password (which is set by default to the last 4 digits of the account holder’s Social Security Number).
If you have downloaded the proper iPhone firmware updates, then you should have access to Picture Messaging on your iPhone. In order to configure Picture Messaging, you may use the following settings.
1. From the Main Menu, tap Settings.
2. Tap General Settings, then tap Network.
3. Tap Cellular Data Network (this setting may be labeled EDGE instead).
4. Scroll down to the section marked MMS. If you do not see this section listed, then the option to activate Picture Messaging on your phone is not currently available.
5. In the APN field, enter wap.voicestream.com -- please note that this is not the APN used for full Internet access, and should only be used as the MMS APN.
6. Leave the Username and Password fields blank -- T-Mobile will assign this information based on your SIM card.
7. In the MMSC field, enter http://216.155.174.84/servlets/mms
8. In the MMS Proxy field, enter 216.155.165.50:8080
9. Leave the MMS Max Message Size and MMS UA Prof URL fields set to their default options.
There are other Picture Messaging applications available for the iPhone, and while T-Mobile does not endorse any of them specifically, these settings should function in any similarly-themed Picture Messaging program. Please remember that downloading third-party applications to your iPhone should always be done carefully, and from trusted sites.
In order to set up your T-Mobile email account on your iPhone (or any other email account), you will first need to set up an email account (go to Unsupported Browser to set up a T-Mobile email account) and the follow the settings below.
1. Tap Settings, then tap Mail, then tap Accounts.
2. Tap Add Account, and when prompted for the account type, tap Other. Note that the iPhone will present options for common email account types; if you want to set up one of these accounts, use those settings instead.
3. Tap POP if asked what type of email account you wish to set up. This is the most common type of email account, but if your settings suggest you use IMAP or another type of server, follow those instructions instead.
4. In the Name, field, enter your name.
5. In the Address field, enter your email address.
6. In the Description field, enter a nickname for the account, such as T-Mobile or My Email.
7. Scroll to Incoming Mail Server.
8. In the Host Name field, enter the email server. For T-Mobile email, this is myemail.t-mobile.com
9. In the User Name field, enter the email server username. For T-Mobile email, this is the User ID provided at your My T-Mobile page.
10. In the Password field, enter the password on your email account.
11. Scroll to Outgoing Mail Server (SMTP).
12. In the Host Name field, enter the outgoing mail server name. For T-Mobile email, this is myemail.t-mobile.com
13. If required, in the User Name field, enter the outgoing mail server username.
14. If required, in the Password field, enter the outgoing mail server password.
15. Tap Save.
In some cases, the above settings for Internet, MMS, and email cannot be accessed because your iPhone is either still locked or has become relocked. This generally happens because the jail breaking software on the phone has failed, a downloaded application has interfered with the unlock settings, or most likely because the iPhone downloaded an automatic update while plugged in to iTunes. To prevent an automatic update from locking your phone, you may want to do the following. Please ensure that while adjusting these settings you leave your iPhone disconnected from your PC.
1. On your computer, open iTunes.
2. Click on Edit and select Preferences.
3. Select the General tab.
4. Uncheck the option to Check for iTunes updates automatically and click OK.
If you need any further help with your iPhone and its settings, please feel free to call T-Mobile Tech Support at (800) 937-8997, or by dialing 611 from your T-Mobile handset. It is highly recommended that you call us from a handset other than your iPhone, as it is difficult to troubleshoot a device while it is making an active call. Once connected with a T-Mobile agent, ask for Tier 3 Data Support, as we handle all data issues for your iPhone and will be best able to assist you. Also, feel free to look online at Unsupported Browser for additional help options and information, as we are always updating our site and providing new options for our customers. Of particular interest for iPhone users is T-Mobile Forums - T-Mobile Forums, where you can communicate with other T-Mobile customers using the iPhone on T-Mobile’s network and learn more about how this fantastic device functions with your service. You can also find help at Apple - Support and Apple - iPhone - Learn how to use all the features of iPhone. for most technical issues, but be careful when calling Apple directly for assistance, as their automatic settings may lock your iPhone and require you to unlock it again for use on T-Mobile’s network. Also, remember that while additional assistance and information can be located on other iPhone enthusiast web sites and communities, you should always be careful as to whose advice you follow so that you don’t inadvertently damage or corrupt your iPhone. Always be sure to follow advice taken from trusted sources to minimize the risk to your phone and ensure that you continue enjoying your iPhone experience. |
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07-13-2009, 07:57 PM
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