[delica_s]

I have the iPhone 3G on Tmobile and I had the 9.99 Web2Go plan since July. Itwas working fine until today. I also have been using the internet2.voicestream.com apn since I added the plan and it still doesn't work on my phone. Someone on page 3 was saying something about clearing your cache then it should work, how do you do this?

I also called Tmobile today and they gave me the same BS about the plan not supported on smartphone and they knew I had an iPhone when the rep added the Web2Go on my phone in July (I told him I had friends who had Tmobile and it worked fine on thwir phone). But the rep today gave me attitude and said that "web2Go will never work on my phone again (with attitude) so I might as well get the $24 plan".

This is serious BS bcuz tmobile is just trying to make money. Please someone find a solution. Im a college student on a budget, its a recession, and i can not afford to add extra bills. Thank you!

EDIT: I found a suggestion on page 5 to download tmobile carrier bundle from cydia and i did, however my internt still isnt working. Was I auppose to chnage settings somewhere? I am still using internet2.voicestream.com.

[chaingang54]

My web2go just stoped working todays too , any help?

[smo69]

Ok, the problem is back. It appears that everyone is experiencing this today. I've be bombarding T-Mob with phone calls, and I'm getting no answers. I'm really thinking about giving /b/ T-Mob's number and raining a sh*t storm on their corporate office..

[twilightlegacy]

I was on the phone with tech support for t-mobile and asked what they changed last night. as suspected, an upgrade to the t-mobile towers double checks the Imei number of the phone in question.

in other words, since the iphone has a unique imei, t-mobile can detect when you connect your iphone and automatically route your internet to the webconnect site. i've just confirmed this with the tech support.

the only way we can get around this, from what i can see, is to spoof your imei address. Unfortunately, that's illegal, so we're kind of out of options.

I'm waiting to see t-mobile's response to the situation. right now there's a long, long wait time for to even talk to someone from tech support. after so much tech support calls, there's bound to be a response from t-mobile.

[MREY]

Originally Posted by twilightlegacy

I was on the phone with tech support for t-mobile and asked what they changed last night. as suspected, an upgrade to the t-mobile towers double checks the Imei number of the phone in question.

in other words, since the iphone has a unique imei, t-mobile can detect when you connect your iphone and automatically route your internet to the webconnect site. i've just confirmed this with the tech support.

the only way we can get around this, from what i can see, is to spoof your imei address. Unfortunately, that's illegal, so we're kind of out of options.

I'm waiting to see t-mobile's response to the situation. right now there's a long, long wait time for to even talk to someone from tech support. after so much tech support calls, there's bound to be a response from t-mobile.

I appreciate the update I'm hoping to get somewhere with them tomorrow I was told to talk to blackberry support and that the WEB2GO is the same internet as there other web plans just packaged differently IDK but that's the story I got
I like here the blow by blow makes it easier to compare noted when I'm on the phone with them

[mrhoward]

If Twitter was the official place we saw the confirmation of what happened with the Sidekick plan, looks like we've got a Twitter confirmation at least related to the iPhone. This guy was asking about his Sidekick that stopped working with the $9.99 plan, and apparently we should feel grateful we're not getting backbilled!

Twitter / T-Mobile USA: @kallisti5 Hm. thats not a ...
Twitter / T-Mobile USA: @kallisti5 The "unlimited" ...

Looks like $24.99 is the cheapest option now

[hapishyguy]

Every time you call TMobile there will be a new rep and they will tell you a new story of technology feature. Read my post on this forum somewhere (do a search) that when I called tmobile the rep didnt try to upsell me a different higher plan at all. he told me a different story to remove the blackberry feature enabler from my account as thats what causing the problem. Anyway, so many people and so many stories. I dont know what tmobile is trying to do. Like it was said in the above post that new upgraded towers can recognize the imei and then block the internet for 9.99 from iphone. Someone said its true and someone said its not true so not sure what to believe on. IMEI changing is not illegal in US as long as its not used to cheating i.e. to duplicate someone elses imei to make calls on his bill. It is illegal in UK.
Anyway! I dont want any opinion on it if its illegal or not. Lets keep the topic discussion to what its made for, for the internet.
If the internet doesnt work in few days then I guess I will have to change the IMEI. No other option.

[mrhoward]

Originally Posted by hapishyguy

Every time you call TMobile there will be a new rep and they will tell you a new story of technology feature. Read my post on this forum somewhere (do a search) that when I called tmobile the rep didnt try to upsell me a different higher plan at all. he told me a different story to remove the blackberry feature enabler from my account as thats what causing the problem. Anyway, so many people and so many stories. I dont know what tmobile is trying to do. Like it was said in the above post that new upgraded towers can recognize the imei and then block the internet for 9.99 from iphone. Someone said its true and someone said its not true so not sure what to believe on. IMEI changing is not illegal in US as long as its not used to cheating i.e. to duplicate someone elses imei to make calls on his bill. It is illegal in UK.
Anyway! I dont want any opinion on it if its illegal or not. Lets keep the topic discussion to what its made for, for the internet.
If the internet doesnt work in few days then I guess I will have to change the IMEI. No other option.

I don't think changing the IMEI would make a big difference. I they're really trying to make iPhone users sign up for the more expensive service they can just track traffic to the App Store, or see that you're being diverted to iPhone versions of the sites you visit and tag you that way.

[hapishyguy]

Originally Posted by mrhoward

I don't think changing the IMEI would make a big difference. I they're really trying to make iPhone users sign up for the more expensive service they can just track traffic to the App Store, or see that you're being diverted to iPhone versions of the sites you visit and tag you that way.

Maybe you are right. But thats a possibility in future or for what I have not done anything yet. Let me go home and do some research and see how can I change the imei. OR the other thing is be careful to not to use the apple store app. Install some application on itunes and then transfer it to iphone.

or in any case if iphone still doesnt work then I am going to sell it. I like my blackberry bold anyway. I didnt had to sign in using internet for every application like iphone. Even the gvmobile application needs to be signed in using the internet on iphone whereas on blackberry it doesnt need to. lolz

my iphone is gone! anybody wanna buy it lolz! I am in nyc

[kevinr99]

I have had T-zones $5.99 for 3+ years before I added it to my Iphone. mine, and wife's, are still OK. Is there anyone out there with the orignal $5.99 T-Zones plan that is down?

[smassie]

Originally Posted by kevinr99

I have had T-zones $5.99 for 3+ years before I added it to my Iphone. mine, and wife's, are still OK. Is there anyone out there with the orignal $5.99 T-Zones plan that is down?

It was posted in the other thread I think, and I completely agree that it appears to be the internet2.voicestream.com apn that is effected.

What's strange to me is that is the apn they tell you to use on the T-Mobile support forums for the iPhone.
So if they are telling us to use that apn, how can they take it away now.............

[kevinr99]

Has anyone taken their SIM card out of the Iphone and put it in another phone, i.e RAZR to see if your web connectivity returns, as it should. If so put it back in the Iphone and see if it starts working? Just a thought.. did they collect the emei #, or are they continuously collecting it and turning off the access.

[TinLemon]

Originally Posted by kevinr99

Has anyone taken their SIM card out of the Iphone and put it in another phone, i.e RAZR to see if your web connectivity returns, as it should. If so put it back in the Iphone and see if it starts working? Just a thought.. did they collect the emei #, or are they continuously collecting it and turning off the access.

I've tried this, as have others, and the internet worked on the other phone (Nokia XpressMusic) but still did not work when I put it back in my iphone.

[moireach]

Originally Posted by kevinr99

Has anyone taken their SIM card out of the Iphone and put it in another phone, i.e RAZR to see if your web connectivity returns, as it should. If so put it back in the Iphone and see if it starts working? Just a thought.. did they collect the emei #, or are they continuously collecting it and turning off the access.

Yep, the internet worked on my Shadow, when I put the SIM card back, but when I moved it back to the iPhone it still wouldn't work. This makes me really think it's phone-specific.

I've seen people on various forums saying that the $5.99 T-Zones is still working, and even a couple of people claiming they were able to switch to that over chat yesterday. I'd love to be able to do that, but I thought T-Mobile wouldn't allow it. I might give it a try anyway.

[MREY]

The imei is continously being picked up by the towers so even switching it out and then using a different phone will not work once the carrier repicks up the iphone IMEI I would like to know about people getting back to tzones and will look into that a bit more as well any updates on that would be helpful