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Thread: 4/9 - Web2Go plan no longer for iPhone users???

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My 2G and my friend's 3G are all running T-Zones with no problems. T-Mobile has never complained about me having an iPhone on T-Zones..They know I have one (When I
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  1. #41
    iPhone? More like MyPhone
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    My 2G and my friend's 3G are all running T-Zones with no problems.

    T-Mobile has never complained about me having an iPhone on T-Zones..They know I have one (When I cancelled G1 Services and put T-Zones on my other lines, the CSR was asking me about the iPhone)

    I call T-Mobile from my iPhone all the time, no problem.

    The day they tell me I have to pay an extra $20 for EDGE, is the day I tell them to kiss my *** and switch to AT&T
    Last edited by ryan206; 07-10-2009 at 01:30 AM. Reason: Typos..

  2. #42
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    Quote Originally Posted by ryan206 View Post
    My 2G and my friend's 3G are all running T-Zones with no problems.

    T-Mobile has never complained about me having an iPhone on T-Zones..They know I have one (When I cancelled G1 Services and put T-Zones on my other lines, the CSR was asking me about the iPhone)

    I call T-Mobile from my iPhone all the time, no problem.

    The day they tell me I have to pay an extra $20 for EDGE, is the day I tell them to kiss my *** and switch to AT&T
    Let's all remember here that T-Mobile is not McDonalds. They have NO consistency. What you hear from one rep will be completely different than what you hear from another rep. If I don't get what I want from one rep, I just hang up, wait 10 minutes and call back to get a different rep.

    So what I'm saying is, you may have gotten a rep that didn't care, didn't know, or whatever, or, you may have gotten one who knows what they're talking about, who knows? One rep I got told me that if I got an iPhone, I would have to upgrade my data plan off of T-Zones. So if you don't like what you hear, call back later!

    Either way, I'm done with my 2 year contract, it feels great, because you're right, if they try and pull anything with my Web2Go, I'll tell em I'm leavin.
    Last edited by paqmanbiker; 07-10-2009 at 08:34 AM.

  3. #43
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    For the past week web2go was working on my iphone 3g 3.0. yesterday morning it did the redirect thing saying that i have to upgrade. I called tmobile technical support and told them I had an iphone and that i was experiencing this problem. they told me that i would have to upgrade to their "smartphone" service. I asked them why, since it has been working for me for the past week. It's not like my phone wasn't working and that it was simply a move on their end to get more money out of me. They told me that since smartphones are more advanced, tmobile charges more. I replied that tmobile offers the same internet regardless of the phone and it was like charging more for gas if you drive a BMW versus a Ford Escort. They agreed, but couldnt do anything.

    The rep explained that recently tmobile has their towers detect the imei number of the phone and prevents certain phones from using their web2go service based on this info. I am currently racking my brain trying to figure a way around this. I have been a tmobile customer for 7 years and this will probably make me move to ATT if there is no way but to pay 25 for the same edge service.

    Is this issue happening with TZone users too?

  4. #44
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    Nope, I have T-Zones, a couple of my friends and a family member, and none of us have gotten redirect pages

  5. #45
    iPhone? More like MyPhone Oliver350Z's Avatar
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    Quote Originally Posted by coverdalesc View Post
    Is this issue happening with TZone users too?
    Web2Go and T-Zones.
    A couple have complained about this, here and there.

    Mine is still working fine though (crossing fingers).
    Housekeepin'?

  6. #46
    iPhone? More like MyPhone MREY's Avatar
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    It seems that I am getting intermitent outages on my Iphone 3g 16 gb all help appreciated

  7. #47
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    Quote Originally Posted by MREY View Post
    .... help appreciated
    do the usual. wait, reboot, clear out setting, reboot, wait.

  8. #48
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    As of today data stopped working on my iPhone. The same story as nearly everyone else who has posted with a web2go issue. Luckily I'm still within my 30 days of a new contract, so I may cancel my plan.

    It doesn't quite make sense to me that T-Mobile is trying to suck out $5 less than an AT&T data plan...considering AT&T/Apple is trying to recoup the expense of selling the iPhone at a cheaper price. I didn't buy my iPhone from T-Mobile, they don't offer me 3g speeds, and I don't get visual voicemail. When weighing the options between spending $5 more to go to AT&T (If I even keep the iPhone), it's a no brainer.
    T-Mobile is likely to lose a lot of business because of this.


    ...unless someone figures out a way around it. I can only wait for so long, though.

  9. #49
    iPhone? More like MyPhone RaginAsian55's Avatar
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    My web2go stopped working today, as well. Was on TMobile Shadow Unlimited Web2go plan ($9.99/mo) and worked as of two day ago. Now it's redirecting to "wipcore" page- lame. I'm going to try to switch to TZones using the TZUNL599 promotion code and see if it works...


    EDIT: web2go works again for me.... like TMobile said it would- they claimed a "global outage" that would be resolved within 24 hours of me calling yesterday at 3pm. My internet starting working again at 3am. Well played TMobile...
    Last edited by RaginAsian55; 07-15-2009 at 01:35 PM.

  10. #50
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    I currently am using a sidekick prepaid plan and once my verizon contract is up and get a new job(decided to move to a new location to be closer to the old lady)I was going to sign up for a tmobile flexpay plan(as I hear you have to sign a contract if you want to get a regular post pay account even though I would be using my iphone, so would not need a phone from them) Well if this web2go stuff does eventually stop working for all, it would make no sense to sign with tmobile as I hear if you have a 2g iphone, you can sign with at&t and get their 2g iphone data plan for $20 that includes 200 text messages(better deal than tmobile smart phone data packages).

  11. #51
    iPhone? More like MyPhone MREY's Avatar
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    Attention All as of 247 this morning my web 2 go plan was back up and running wi fi was shut off I rebooted the phone as per T mobile instructions when I spoke to them earlier

  12. #52
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    hey guys. noob here. I have an IPhone 2g 16gb jailbroken on 3.0 and well not long ago maybe like 5 hours ago i added the 9.99 plan and i cancel WiFi to see if the plan works and all i get is the directed page. Now i am using one of the Tmobile Carrie bundle from Cydia as i wanna be able to receive MMS. I am using this Bundle. any help as to why my internet isnt coming up?

    Bundle i am using:
    * APN: internet2.voicestream.com
    * MMS: wap.voicestream.com
    * GroupModeEnabled: FALSE
    * MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    * MaxMessageSize: 1048576
    * MaxVideoBitrate: 131072
    * MaxRecipients: 10
    * Proxy: 216.155.165.50:8080
    * UAProf: http://www.apple.com/mms/uaprof.rdf
    * UserAgent: SonyEricssonW800i/R1L
    * Version: 1.2

    EDIT:
    So i just ended up giving up with this whole tzone/web2go thing. it wasnt working, so i just ended up with the G1 plan for 25 bucks. anything less than that i would get the redirected page. but i guess in a way its better, it sure is faster. and since im jailbroken and i want to use MMS im using one of Cydias T mobile bundle packs and everything works flawless. but on the angry side it funny how i go check my "usage of data" on mt tmo acount and all i see is a fat "0". HA thanks TMobile!
    Last edited by Lwdjdmr; 07-16-2009 at 09:55 AM. Reason: Avoiding Automerged Triplepost

  13. #53
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    Similar issue : I have 3G iphone...decided to add $9.99 Web2go plan...for APN : used epc.tmobile.com, wap.voicestream.com, and internet2.voicestream.com...the APN internet2.voicesstream.com worked well for me till yesterday!

    So, I call the tech supp...CS said I needs to update to the $24.95 for iPhone...CS said it has worked but now the TMobile towers do periodic update checking IMEI#...if iPhone will disable the $9.99. So, that is the story. I will researching for awhile longer in case there is a solution to this issue...if not, TMobile will have one less customer...what's heck, if I will to have that much, might as well get the real 3G from AT&T.

  14. #54
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    Quote Originally Posted by sunshine_nouth View Post
    said I needs to update to the $24.95 for iPhone...
    you should of said i don't "need" to upgrade because it's been working fine and please transfer me to the "cancellation department"

    keep us posted. anyways 9.99 is ok for me. i'm from the central Florida area.

  15. #55
    My iPhone is a Part of Me GIRLLLLLLLLLLLLLLLLL's Avatar
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    AT&T costs a good bit more than T-Mobile especially if you don't have an unlimited calling plan.. that $34.99 includes unlimited messaging and AT&T charges another $20 for that so avoiding their overcrowded network is alright with me. The 24.99 is less of a deal.

  16. #56
    iPhone? More like MyPhone MREY's Avatar
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    Sunshine cheesy is correct.
    When I had the problem I called and was told that the iphone wouldn't work with web 2 go I said I was told there is an outage and furthermoe when I added the web 2 go and cancelled my berry plan I specifically told your Rep I intended to use the iPhone. She said oh That's GREAT then the web 2 go is perfect and you'll be saving 20 bucks a month so if she was lying to be and essentially committing fraud by selling me aplan that would not work with my equipment then there were going to be some major legal issues raised especially since I added that plan less than 3 weeks ago.
    Suddenly I was told that there was an outage in my area which should be corrected later this evening so I came home from the Harry Potter premiere at 3 rebooted my phone and BAM all was back to normal

  17. #57
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    alright guys, here is the deal. I dont know if someone got this issue resolved or not. But I used to have an old iphone 2G, recently got the iphone 3G and called tmobile today to add the tzones for 5.99, found out that they no longer offer that plan. Got the 9.99 plan free for one month and then 9.99 thereafter. I put the wap.voicestream settings and my internet wasnt working, it kept saying the device is not compatible or whatever. Then i went into cydia using my wifi and downloaded the "tmobile postpaid/flexpaid" second package from tweaks section. After installing the package i resetted my network settings, and now everything is working fine. Tested my mms and internet both working fine. Tethering is also working fine. Hope this helps

  18. #58
    iPhoneaholic rud3bwoy's Avatar
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    i just got 20 dollar web2ago when my sidekick stopped and it works fine

  19. #59
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    ok cool, im using the 9.99 plan

  20. #60
    iPhone? More like MyPhone MREY's Avatar
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    um yeah we had this resolved a month ago it was a network outage
    Thanks to all of you @ Modmyi for all of the help you've provided
    Take a second and hit The Thanks button if someone helps you


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