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  #1  
Old 11-29-2007, 12:40 PM
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Rogers VM/SMS FW 1.1.2

I have a bit of an issue. More of a pain in the butt actually.

When I get a new voicemail, the phone will notify me with the "1+" in the badge on the phone icon, which is fine, but I am also getting an SMS message for each VM.

When I was on 1.0.2 I only got the "1+". 1.1.1 I never received anything until I fixed it and then was only getting the "1+".

Now on 1.1.2 I get "duplicate" notification of VM. I have since turned off the VM notification sound, because with it on, both the VM and SMS sound plays and sounds bad.

Anyways, anyone else have this issue? Is there a fix? I previously had a BB and the SMS is how you were notified of new VM. Maybe it is something that Rogers can turn off if I ask them?

I currently have message waiting indicator ON and outcall notification OFF in my VM settings with Rogers. (What the hell is outcall notification anyways?)

Any help is always appreciated.
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  #2  
Old 11-29-2007, 12:44 PM
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I'm going to sound like Microsoft here, but it's not a bug it's a feature. Call up Rogers and ask them to block your "Who Called" feature.
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  #3  
Old 11-29-2007, 01:23 PM
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Yah tried that but no go. It isnt the WhoCalled SMS that comes in. It is one from VM, so I have no clue.
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  #4  
Old 11-29-2007, 01:33 PM
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I get the same thing, it's all part of the package. If I miss a call, I get an SMS. If they leave a message, I get an SMS for the missed call and another SMS for the voicemail. There's different components to each package, they may have blocked the wrong one. Customer service isn't the most brilliant of occupations.
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  #5  
Old 11-29-2007, 04:19 PM
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Quote:
Originally Posted by Eurisko View Post
I get the same thing, it's all part of the package. If I miss a call, I get an SMS. If they leave a message, I get an SMS for the missed call and another SMS for the voicemail. There's different components to each package, they may have blocked the wrong one. Customer service isn't the most brilliant of occupations.
you are wrong, this is not part of any package or who called package. If i put the sim card on my MOTOROLA phone and someone leaves me a voicemail i get the voicemail notification icon , if i put it on my iphone i get the voicemail notification icon along with a txt message.

Before VM notifications stopped workinng on 1.1.1, it used to work just fine, someone leaves a voicemail you would get a dot on the voicemail icon. ( no txt msg )

I am not signed up with "who called" either. You keep telling people this is a result of who called or is normal , truth is it is not.

Last edited by The Punisher; 11-29-2007 at 04:22 PM.. Reason: Automerged Doublepost
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  #6  
Old 11-29-2007, 05:00 PM
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how did you fix the VM notification in 1.1.1

I currently do not get VM notification in 1.1.1 and would like to fix it..... how did you fix it?
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  #7  
Old 11-29-2007, 05:08 PM
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Quote:
Originally Posted by The Punisher View Post
you are wrong, this is not part of any package or who called package. If i put the sim card on my MOTOROLA phone and someone leaves me a voicemail i get the voicemail notification icon , if i put it on my iphone i get the voicemail notification icon along with a txt message.

Before VM notifications stopped workinng on 1.1.1, it used to work just fine, someone leaves a voicemail you would get a dot on the voicemail icon. ( no txt msg )

I am not signed up with "who called" either. You keep telling people this is a result of who called or is normal , truth is it is not.
Thanks for your opinion friend, however I work for Rogers and I think I know a little more about the issue than you. And before you blatantly call someone a liar you better be damn sure you know what the hell you're talking about. If you have Voicemail, you have Who Called, whether you realize it or not, since its a component that comes with the package. If you'd like to give me your cell number I'll be glad to show just what can and can't be blocked on your phone.
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  #8  
Old 12-02-2007, 12:08 AM
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i have voicemail on rogers, and when i hooked it up i had the rep turn the who called feature off - meaning i have voicemail on rogers, and not the "who called" feature. so you are wrong mr I work for rogers.
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  #9  
Old 12-02-2007, 12:20 AM
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I've always gotten a txt msg and a voicemail notification depending on the device i was using. Even my blackberry I get a txt and voicemail icon. There was a bug in 1.0, 1.02, 1.1.1 that stopped us from getting txt's from 4 digit #'s this has been resolved with 1.1.2 and there is a fix for the previous versions that has the 1.1.2 framework that fix's these issues. This is just how some devices handel the notification because rogers does send out both txt, and voicemail waiting icon.

Lighter

Quote:
Originally Posted by The Punisher View Post
you are wrong, this is not part of any package or who called package. If i put the sim card on my MOTOROLA phone and someone leaves me a voicemail i get the voicemail notification icon , if i put it on my iphone i get the voicemail notification icon along with a txt message.

Before VM notifications stopped workinng on 1.1.1, it used to work just fine, someone leaves a voicemail you would get a dot on the voicemail icon. ( no txt msg )

I am not signed up with "who called" either. You keep telling people this is a result of who called or is normal , truth is it is not.
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  #10  
Old 12-02-2007, 08:58 AM
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Quote:
Originally Posted by kennylevere View Post
i have voicemail on rogers, and when i hooked it up i had the rep turn the who called feature off - meaning i have voicemail on rogers, and not the "who called" feature. so you are wrong mr I work for rogers.
Thanks for defining yourself as a typical Rogers customer. You know everything, and employees know nothing. If you're not willing accept that help that's given, don't ask for it in the first place. Thanks for coming out.
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  #11  
Old 12-02-2007, 07:19 PM
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Is there any place in Toronto i’ll be able to buy an iPhone?
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  #12  
Old 12-02-2007, 07:29 PM
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Try Craig's list. I saw an Ad for a store on College/Spadina once, they were selling "unlocked" iPhone's for $1400. Not worth it imo.
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  #13  
Old 12-03-2007, 01:17 AM
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I have the exact same problem! Ever since the update to 1.1.2! It has nothing to do with "WhoCalled"

If I miss a call with a voicemail, i get the voicemail notification, the "WhoCalled" text message and then another random
"Voicemail" text message which I never got before 1.1.2 or with any other phone.

Don't know of any fixes though.
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  #14  
Old 12-03-2007, 08:47 AM
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Quote:
Originally Posted by doogee View Post
I have the exact same problem! Ever since the update to 1.1.2! It has nothing to do with "WhoCalled"

If I miss a call with a voicemail, i get the voicemail notification, the "WhoCalled" text message and then another random
"Voicemail" text message which I never got before 1.1.2 or with any other phone.

Don't know of any fixes though.
Oh man, let's all be clear we're talking about the same thing. Are you referring to a text message sent from Rogers (server +4444) telling you that you have voicemail waiting. Or are you talking about the iPhone's internal text notice (not a text message) that tells you you have "Voicemail: New 1 0 Urgent"? These are not the same thing.
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  #15  
Old 12-03-2007, 09:48 AM
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I've never notice these notifications.. i guess it never bothered me before, even after reading this thread, its still not bothering me. Anyway... i do get 3 notifications, a txt message from Rogers that notifies me about a new voicemail, the message goes like "Voicemail 3 New 0 Urgent", a default notification tone from the iphone , and i also have the who called feature that sends me a message about the calls that i missed whenever my phone is out of reach. So after reading your posts i am now currently experimenting on notifications on my phone... I just TURNED OFF the sound notification for the new voice mail notification on the SETTINGS of my iphone and it works. Now, i'm only receiving the txt message notification from Rogers which tells me that i have a new voice mail. Its a default feature for us voice mail users, for how are we to know of a new voice mail if we are not being notified right? Hehehe...

I hope this helps.

Quote:
Originally Posted by doogee View Post
I have the exact same problem! Ever since the update to 1.1.2! It has nothing to do with "WhoCalled"

If I miss a call with a voicemail, i get the voicemail notification, the "WhoCalled" text message and then another random
"Voicemail" text message which I never got before 1.1.2 or with any other phone.

Don't know of any fixes though.
I've been receiving the Voicemail txt message from Rogers since I activated it even on my previous phone, SEw810i. It comes with the voice mail feature from Rogers. By the way, i'm also using 1.1.2 got my phone unlocked on 1.1.1 and recently updated to 1.1.2

Hope my other post helps you.

Last edited by carrie0227; 12-03-2007 at 09:48 AM.. Reason: Automerged Doublepost
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