Hello,
I'd like to respond to the recent issues we've had with xDrive:
First off, its not 6.99€...
Secondly, yes we've had some faulty packages online on the 25th of August, which for about 24hours we couldn't do anything about because its A) not hosted with us no more and B) the wrong file permissions within the packages werent messed up by us either, but the host.
Basically xDrive wasn't able to alter its config files in ANY way because of that, resulting in none of the settings working, nor starting the samba services at all.
The update we were finally able to get online fixed this about 24hours later!
So why are some of you still unable to connect you ask?
@samteee: is it possible you changed your passwords within xDrive already and are trying to connect with those? Notice that the passwords you set before updating GOT WIPED again (it had to be done this way with this particular update, it wont be that way for further updates)
@StealthBravo: could you just send me an email to
iphone@xcubes.com with a little bit of detail on whats not working / happening (unless you did so already, in that case one of us is working on it as we speak anyway).
Also let me just point out that we're trying really hard to satisfy each and every single one of our customers. However you could possibly imagine that there is a lot of variables with something like this, for example: your OS type (windows, linux, mac), your OS version, your iPhone version, your iPhone configuration, your OS config, ...
Then theres a lot of people trying to connect to it using their webbrowsers also... Yea well, Im working on making the HOW TO CONNECT tutorials even more specific on that, but I guess that won't change much either.
What I'm trying to say is, even if its not working right away, it doesn't necessarily have to be a bug. It could be as simple as using it in the wrong way at first.
But yes, occasionally it might not work at all, rest asured in those cases the customers that contacted us about it up until today all got it fixed at some point.
Also there should be an update available somewhen today (we submitted it last night), enabling you to submit logfiles to us if soemthings not working, so we the feedback we need to take action.
And on a last note, the fastest way to get support is always
iphone@xcubes.com, as we really don't regular check all forums
