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01-07-2009, 11:48 AM #1DANGER: Don't use your iPhone warranty if you have iBlacklist
Ok, so I purchased/donated for iBlacklist on 12/26 because it seemed like a decent program and I wanted to support the developer of it, even if I couldn't use all the features of this particular application.
Note the past tense.
It took 2 days to get the activation code, and then 2 days ago I had to replace my iPhone. A pretty traumatic experience when you have a Jailbroken iPhone, because it is always best to set it up as new. So I eMailed the 5 companies that I have purchased software (Jailbroken software) from so that I could get new auth codes for the new iPhone serial number.
Within 12-24 hours I received codes from 4 of the 5 companies.
Today, 1/7/09, after 48 hours, I received the following unsigned reply from the sales department at iBlacklist:
For new iphone you need buy a new key, the key is registered to phone serial number (hardware)
If is the same iphone (hardware) the serial number is the same and the activation key works but you you have a new iphone the old key will dont work becouse is a diferent serial (hardware) and you need buy a new key
I've owned an iPhone in both incarnations since August 2007. I have had about 7 replacements in that amount of time for various reasons, including a 3G upgrade. If I had purchased this software, they are insinuating that I should have spent $84 so far to use their $12 piece of software.
I have filed my PayPal dispute already.
I just wanted to share this story so that everyone knows that buying this software is Caveat Emptor.
PLEASE NOTE: I have since received a new license code at no charge from the iblacklist.com.br team. I thank them for their response and hope that they reconsider their regular business model so that others do not have the same issue. Apologies for not posting this earlier, but my laptop also had to be repaired and I have not been able to access the forums due to that.
Last edited by PorthosPirate; 01-09-2009 at 12:25 AM. Reason: New Information relevant
The Following User Says Thank You to PorthosPirate For This Useful Post:
01-07-2009, 11:50 AM #2
This is why you don't buy Apps that are not on the Appstore.Get "iPod & iTunes for Dummies", it'll change your life.
01-07-2009, 12:09 PM #3
There are defiantly some apps not in the appstore that are worth buying.... I love the sms apps that you cant get! Its defiantly good to know this. I was about to get this app and my iphone is acting up on me and i might be about to send it in! Thanks!Sent from my iPad
01-07-2009, 12:45 PM #4
I think it's poor business practice for the developer not to allow transfers to a different device, but that's up to him. As the OP said, 4/5 other apps did allow transfers.
OP -- Assuming that the terms of the license provide for no transfer, this sucks, and you did the right thing by posting here. Unfortunately, there's no a whole lot you can do. I don't mean to sound holier than thou -- I never read the terms of a license and as far as I know I've also paid for iPhone software with the same limitation.
Hopefully, the iBlacklist folks will see the negative publicity regarding this type of issue and change their practice.
01-07-2009, 01:15 PM #5
Well I paid the twice by choice since I got such great service. Honestly I asked spekro to modify something for me he worked with me and got it done. He said there was no need to donate again. I did just for all his hard work. This is 100% the best program out for the iphone. Stop being a little ***** and pay the $12
and from the header of this thread, you are suggesting people don't use the iphone warentee to save $12 on reinstalling a program? Edit.. be nice
Last edited by Broomhead; 01-07-2009 at 01:31 PM. Reason: Insulted Other Member
01-07-2009, 01:23 PM #6
Exactly how is that a ridiculous statement? As we see in this case, and others, you are at the whim of these fly by night developers, with no legal means of recourse when they pull stunts like this. The OP is lucky he's had no problems with the others, but that could have turned out different.
When buying from legitimate developers/companies through the Appstore, customers are provided with a receipt, warranty and terms of service, which if not met provides them with a means to dispute either directly or through Apple to come to a resolution.
To the OP: Were you provided License Terms when purchasing this software? Were you made aware beforehand that this software operated only on one serial number? I'm guessing not.
If this wasn't a rip-off, I don't know what is.Get "iPod & iTunes for Dummies", it'll change your life.
01-07-2009, 04:41 PM #7
There's a very good reason for developers to limit software to a specific device -- it allows for simple authentication by serial number without the risk that the original licensee and the purchaser of said licensee's original phone both end up with a license for the price of a single license. Sure there are ways to avoid this, but the developer may not want to deal with the hassle. As I have said, I do not think that this is a good business model.
Last edited by Spamdumpster; 01-07-2009 at 04:44 PM.
01-07-2009, 04:45 PM #8
I beleive intelliscreen is the same way. they are up front with there policy though.
01-09-2009, 12:21 AM #9
N.B.: I have edited the original post to reflect that I have since received a replacement license code.
I won't even respond to the personal attack, other than to say that.
01-09-2009, 01:46 AM #10
SwirlyMMS is the same way. If you replace your iPhone you have to purchase a new license... which makes sense because you can easily lie and say you purchased a new phone just to milk another activation code out of them.
01-11-2009, 09:35 AM #11
01-28-2009, 11:54 AM #12
it's just another example of planned obsolescence.
They link the activation code to your serial number knowing full well that eventually you will get a new iPhone, either because yours breaks or a new one comes out.
This is just one example of nefarious business practices that goes on under everyone's nose and even if people do know about it they don't raise ethical questions because they've been trained that "it's just the way things are."
I wouldn't really use the Appstore as a solution though, because I'd say fewer than 1% of the apps on the app store have a free version that lets you try them out. Thus once you spend the money, the money is spent. If the app sucks, you're stuck.
What I've found in iBlacklist vs. MCleaner, at least iBlacklist will work forever with 2 entries, and the reply-sms features turned off. MCleaner only works for 15 days.
Just a note that to me the reply-sms feature seems like a carpe blanche for people to DoS you with texts knownig your phone will auto-reply. Not that you'll actually get a denial of service, but it's the same idea. Knowing a certain action will have a reaction and exploiting that reaction.
All in all from what I hear, iBlacklist is the best of all the filtering apps. The only thing I could ask for is keyword support, and the ability to use regex in the different criteria (phone #, keyword).
i use it to block ppl who send me chain texts. it's like.. oh well, if you send me chain texts.. you're blocked.. sorry, but i hate them. I'm not losing sleep over not being able to use keywords<madrussian> in russia, you dont remove installer.app, it removes you!
01-28-2009, 02:49 PM #13
07-30-2010, 02:54 PM #14
- Join Date
- Jan 2010
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I don't even understand why iblacklist was rejected by apple to begin with it's an excellent app all the way around.