Apple realizes what we really want at the Genius Bar
Apple has started another revolution in customer service. Now when my wife and brother get upset with me talking about the next iPhone or what they should include in OS 10.7, I can just set up an appointment at the Friend Bar.
[ame=http://www.youtube.com/watch?v=q9ZnwvyAk8k]YouTube - New Apple Friend Bar Gives Customers Someone To Talk At About Mac Products[/ame]