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Originally Posted by Cowboy Usually less than 48 hours. I put 1-5 days just to cover myself if we get backed up Sounds great. Assuming your not backed up now...
10-07-2013, 12:01 PM #21
10-07-2013, 12:07 PM #22
10-07-2013, 04:58 PM #23
Hi Logan, have you unlocked any iphones with At&T today?
Hi, any luck of unlocking one today with at&t?
Last edited by conim; 10-07-2013 at 05:27 PM.
10-07-2013, 06:00 PM #24
10-14-2013, 07:57 AM #25
hey Cowboy, i had 2 orders for unlock at it is going on the 3rd day now still no email... are you backed up?
10-14-2013, 08:47 AM #26
10-14-2013, 09:21 AM #27
10-14-2013, 09:56 AM #28
10-14-2013, 03:33 PM #29
10-15-2013, 01:53 PM #30
10-15-2013, 05:34 PM #31
10-16-2013, 10:02 AM #32
I regret to inform you that, we are unable to process your unlock with the $25 dollar service. We have taken it off are site completely and replaced it with a working service that is unfortunately at a higher price. Refunds will be going out with in the next 24 hours.
We apologize for any inconvenience this may have caused. The systems to unlock At&t iPhones are extremely unstable right now. I wish I had an Eta for when services and prices will turn back to normal, but at this time I can not.
If you would like to try the new service at the higher price point and we can set up an arrangement for you to just pay the difference.
The new service is fast taking no more then 48 hours!
Sorry for the inconvenience,
Owner of IDeviceGuys, LLC
10-17-2013, 07:37 AM #33
HI there Logan... i placed my order on the 14th.. two iPhones 4 imei 013660004097776 & 013172009790108... was it processed or not? what is going with that order...
thank you for you help... and happy b-day by the way...
10-17-2013, 10:32 AM #34
10-17-2013, 10:40 AM #35
Ok how do i pay the difference to get my phones unlocked
I want to get the $45.00 service...
10-17-2013, 10:41 AM #36
10-17-2013, 10:51 AM #37
I've tried that before but I got no answer from him.,. That's why I tried the forum ,,,
I just want to know what to do.,, is he giving me the refund and I'll place a new order or will I just pay the difference???
10-17-2013, 10:54 AM #38
10-20-2013, 02:11 PM #39
Okay guys figured I'd post here and give everyone an update.
Lets start off with the best news first. It is looking like as of tomorrow everything is back up and fully running like normal. (Hoping not to jinx myself there). We are still taking orders and everything seems to be a lot more sold again. Prices still may fluctuate a bit for this next week, should be in your favor. Any orders placed from the 16th-19th should be done by Tuesday Oct 22nd. Orders are being processed every day and turn around times are tend to be quicker then the 1-5 days. Keep in mind we are talking business days. Still trying to figure out if things are getting process Saturday or not, but I do know for a fact Sunday is a family day and nothing gets processed.
I am still processing some refunds been working on it all day and still have a few to do so if you are expecting a refund I have not forgot and I am working on it.
If you have questions about your order I ask for a few things when you email me to make my life and response easier.
1) Your IMEI
2) iPhone model (ex:iPhone 5s/5c/5/4S/4/3GS/3G/2G)
3) Paypal Transaction ID#
4) Last give me a little time to respond. I try to get to all of them in a timely fashion but between new orders, old orders, refunds, and everything else that is involved in unlocking your phone behind the scenes my time is limited. But by adding the info above in your email it makes my job 10000000X easier and I can give your much quicker responses then trying to look up everything manually.
This last week has been absolute craziness but like I said it should all be back to normal real soon and I know I am really looking forward to it. I been working until 3-4am most days and waking up at 7-8am, I am trying to give you all best unlock experience I possibly can give and this past week has made it extremely hard and I truly do apologize wish it never would have gone down this way. For those who have stuck with me I would like to thank you.
Owner of IDeviceGuys,LLC
11-12-2013, 05:10 PM #40