Apple engineers are within the method of contacting iPhone 4S homeowners so as to see the reason behind alleged battery life problems. One iPhone owner told the Guardian that Apple engineers “installed a monitoring program” on his iPhone to diagnose the supply of the problem:
“I then got a call from a senior [Apple] engineer who said he had read my post and was ‘reaching out’ to users for data and admitted this was an issue (and that they aren’t close to finding a fix!) and asked lots of questions about my usage and then asked if he could install the file below and that he would call back the day after to retrieve the info. I extracted the file from my Mac after a sync and emailed it to him. He was incredibly helpful and apologetic in the typical Apple way!”
The unnamed iPhone user was apparently experiencing a “10% drop in standby each hour”, he turned off location services and Siri in a shot to troubleshoot that new options exclusive to the iPhone 4S may well be inflicting the battery loss to no avail. We tend to initial reported concerning users complaining concerning the iPhone 4S’s battery draining unexplainably quick a few weeks ago. The difficulty looks to solely be affecting atiny low range of users, though the Apple discussion boards are still filled with folks experiencing similar issues. If this account with an Apple engineer is to be believed, it’s like Apple is a minimum of acknowledging the difficulty notwithstanding they “aren’t near finding a fix”.