"Hello,
Thank you for contacting Bing cashback Customer Support! My name is Cailen S. I am a Customer Service Representative and I will be assisting you with your missing AT&T cashback transaction. I have opened an incident with our team: 1105466906 on your behalf.
I am sorry you are experiencing difficulties with the Bing cashback service. After researching your merchant order confirmation email, I see this device was listed as an upgrade. Unfortunately, per the AT&T MSN cashback Rewards Terms and Conditions, section iii (a), items considered to be upgrades are not eligible for cashback rewards. We are very sorry for any disappointment this may have caused you.
After you follow a Bing cashback gleamed ad to the merchant site, the AT&T Wireless homepage has a link to their terms and conditions for cashback purchases toward the bottom right of the screen. I will provide a direct link below for your convenience:
MSN Cashback Rewards Terms & Conditions | AT&T
Thank you for contacting Bing cashback Customer Support.
Regards,
Cailen S.
Customer Service Representative "
lame..