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Thread: Are Apple's Retail Store Employees Grossly Underpaid?

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  1. #1
    MMi Staff Writer Michael Essany's Avatar
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    Default Are Apple's Retail Store Employees Grossly Underpaid?


    A provocative new report poses an interesting and somewhat controversial question regarding Apple - owner and operator of the world's most lucrative retail real estate. Does the Cupertino, California-based iDevice and Mac maker underpay its army of retail staffers?

    Despite awards and accolades over the years hailing Apple as one of the best companies to work for (both in corporate offices and retail stores), The New York Times published a piece over the weekend that highlighted how much - or, perhaps, I should say how little - Apple pays its employees.

    About 30,000 of the 43,000 Apple employees in this country work in Apple Stores, as members of the service economy, and many of them earn about $25,000 a year.
    In retail-land, of course, taking home $25,000 in the U.S. isn't an atrocious insult to what most retail workers make. No one, after all - and unfortunately - is getting rich working the front lines of retail. But with Apple now thriving as the world's most profitable company, some believe the tech giant is obligated to better provide for workers who are "long on loyalty but short on pay."

    "Apple is not selling polo shirts or yoga paints," the article reads. "Divide revenue by total number of employees and you find that last year, each Apple store employee that includes non-sales staff like technicians and people stocking shelves brought in $473,000."

    In the big picture, Apple's retail stores remain a much better than average place to work, even in the retail sector. Not only does Apple pay well-above minimum wage, Apple offers exceptional benefits, 401(k) contributions, company stock options, and a killer employee discount purchase program.

    As MMi reported last week, innumerable employees were recently rewarded with raises totaling upwards of 30% more than the previous salaries. Hourly wage bumps, however, were rumored to be closely tied to store performance and the performance of individuals within stores.

    Source: New York Times

  2. #2
    Livin the iPhone Life
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    They are glorified help desk people. Corporate help desk employees usually make $20-30,000 per year depending on where they live.

  3. #3
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    Quote Originally Posted by boxxa View Post
    They are glorified help desk people. Corporate help desk employees usually make $20-30,000 per year depending on where they live.
    agreed. The us government makes over 37 trillion dollars a year and construction workers dont get paid 100,000.

    Media is just trying to make an apple article. the media is retarded

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    H4CK3R's Avatar
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    Quote Originally Posted by Mrteacup View Post
    agreed. The us government makes over 37 trillion dollars a year and construction workers dont get paid 100,000.

    Media is just trying to make an apple article. the media is retarded
    Excellent point, $25,000 is just an average wage, people shouldn't be complaining really. Apple gives them insane benefits in the first lace which pretty much makes up for their wages.
    Great minds discuss ideas.
    Average minds discuss events.
    Small minds discuss people.

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    Livin the iPhone Life steve-z17's Avatar
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    It's retail! That's all! Sure you get great experiences and new friends, but at the end of the day your still working in retail. With stock options, Apple training, discounts on pricey hardware, and some all expenses paid trips to represent Apple, I'd say they have a pretty decent job! Which is why most of them said that they enjoy what they do and don't care how much they bring Apple in each year. Everyone wants more money at their job

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    What's Jailbreak? chi_towner1's Avatar
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    Couldnt agree with you more Lol $37 Trillion. The government is totally operating at a profit....? No wait at least they are balanced? No but at least they are not in a deficit....NVM at least they are efficient....the government will not be these 4 things anytime soon. Therefore your comparison of a PUBLIC sector to PRIVATE sector kinda sucked. I'm sorry. I disagree with your comparison, BUT I think that Apple does NOT underpay their employees. Apple employees make enough, if they didn't believe so they'd move to a different job. This is the idea of employment at will. Both parties are NOT obligated to each other unless otherwise stated

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    iPhone? More like MyPhone
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    Quote Originally Posted by Mrteacup View Post
    agreed. The us government makes over 37 trillion dollars a year and construction workers dont get paid 100,000.

    Media is just trying to make an apple article. the media is retarded
    Any skilled construction worker gets well over 100k. I make twice that(if I include retirement contributions) as an electrician.

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    Green Apple
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    If they don't like it, they can find another job. They picked where they applied to.

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    My iPhone is a Part of Me ddonuts4's Avatar
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    Walmart revenue per employee:
    $203,159

    Average wage per employee:
    $13,560 per year

    Revenue to pay ratio:
    Walmart: 14.98
    Apple: 18.92
    Apple after 30% wage raise: 14.55

    Apple will be on par with retail stores after the wage raise. If someone wants to raise hell about how little Apple retail employees are paid, they might as well raise hell about how little retail employees in general are paid.

  10. #10
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    They should be glad they have a job, I mean if you don't need a Bachelors degree nor a Masters degree to work there why in this world would this people get paid more than the average retail employee.

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    iPhone? More like MyPhone Bluprint's Avatar
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    Quote Originally Posted by boxxa View Post
    They are glorified help desk people. Corporate help desk employees usually make $20-30,000 per year depending on where they live.
    Glorified? They make 8 bucks an hour, they stand all day, they help more than the average amount of customers, clean every little spec before going home and most of all they all bring 100,000 in revenue every month. You sir have no idea what your saying, just shut up.

    You need a masters in order to get paid more than average in retail? That's ridiculous! So your saying I should consider 8-10 years of college and over 100,000 dollars in debt to get a good retail salary? Lmao you'll be broke for life.
    Last edited by Bluprint; 06-25-2012 at 02:21 PM.

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    iPhoneaholic Norb's Avatar
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    Breaking News: Retail jobs don't pay well and minimum wage is the least paying wage possible and water is actually H20 which is actually very wet unlike we first thought.

    My retail experience:
    Macy's $8.75 start about $9.75 after a couple years.
    Fry's Electronics: $6.75 + commission on sales (slow sales really hurts you)
    HP Printer rep = $14 but few hours a week
    Staples: started $8.50 ended about $15.00 (including monthly bonus)

    First job after college: $25/hr

  13. #13
    Green Apple petrusk's Avatar
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    I'm a retail manager of a cafe in NYC and out of my crew only two of then make 12 an hr an they're supervisors. The job market is bad... And retail is retail..

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    Livin the iPhone Life exNavy's Avatar
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    If they are unhappy with their salary I'll take their job and they can take my HORRENDOUS commute to a lower paying job working in a warm office. I'd love to stand around looking scruffy, wearing a tshirt and shorts in an air conditioned store making more money. I wouldn't have a commute at all the stores in my area are so close.

  15. #15
    Green Apple
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    I wonder how much those China workers getting paid for making our phones compare to these retail store employees.

    Every time I walked into an over staffed Apple store, I saw those guys basically standing there doing nothing but chatting.
    They helped me with smile on their faces when I walked toward them asking for assistance though. I gave them that.

  16. #16
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    Quote Originally Posted by Bluprint View Post
    Glorified? They make 8 bucks an hour, they stand all day, they help more than the average amount of customers, clean every little spec before going home and most of all they all bring 100,000 in revenue every month. You sir have no idea what your saying, just shut up.

    You need a masters in order to get paid more than average in retail? That's ridiculous! So your saying I should consider 8-10 years of college and over 100,000 dollars in debt to get a good retail salary? Lmao you'll be broke for life.
    I wouldn't even go as far to call them glorified. They are retail service workers.... THAT IS ALL. IF they don't like their job or their pay they can move on to another company. I think apple as a corporation is a bit of a douche but don't care what they pay their employees. They have the option to move on if apple isn't filling their needs as an employer. They have an option to educate themselves and find a better job. OR they could sleep with the boss in hopes of making a promotion.

  17. #17
    My iPhone is a Part of Me hogcia's Avatar
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    Most people hate there jobs, and can't change because they simply can't find another job. Collage is expensive, and most who are graduating today will NOT find work and are stuck with huge dept. Tim cook makes more money than every apple retail employee combined. The 2% have 80% of the money in the country. It's called greed, & this is why the world is in the situation it's in. STOP making stupid excuses for the greed of these company's, apple is filthy rich, they should be paying there employees better. Bottom line.

  18. #18
    iPhone? More like MyPhone DaMan05's Avatar
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    As far as I know, they make a good amount for the kids that they are (in my local store).

    Our minimum wage in Quebec is $9.65 and last I was told, they make $15. That's damn good for a high school/early college kid living at home.

    Plus the job seems pretty fun.

  19. #19
    Theme Creator Jahooba's Avatar
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    The New York Times has a Liberal agenda. You can bet this all has to do with unions. Unions pay "dues" which are pretty much a way to launder money into campaign contributions for Liberal/ Democrat political candidates.

    Unions used to stand for something more, now they're just a political arm of the Democratic/ Socialist party, and they bleed a company of its profits. Apple is one of the most successful companies because they refuse to unionize. Unions are like a giant blood-sucking leech attached to businesses. Of course, there should be standards for safety and comfort in any job, but negotiating how much you get paid is a slippery slope that ultimately destroys a company's ability to expand.

    Retail jobs were never meant to sustain a high quality of living. They're for teenagers living at home and students working through college.

  20. #20
    iPhone? More like MyPhone
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    really. apple isn't obligated to do anything, and these people aren't required to work at apple either, if they don't like what they are getting paid they are free to find a job elsewhere and there are probably a dozen people (apple fans or not) wiling to step up and fill their job.

    all these stories about what apple is obligated do now because it's "number one" are just silly. they are suddenly responsible for world peace, feeding the hungry and curing cancer too?

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