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Thread: Some Lion Buyers Incorrectly Charged Multiple Times for Download

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    MMi Staff Writer Michael Essany's Avatar
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    Default Some Lion Buyers Incorrectly Charged Multiple Times for Download


    Don't you just hate it when you purchase 1 thing and then you're accidentally charged 122 times for it?

    Hard to believe, but this is the type of complaint that has turned up in the forums of Apple Support Communities. In fact, one recent Mac OS X Lion buyer reports having initiated his download on July 23rd, for a sum total of $31.79. But low and behold, the unfortunate Mac fan went on to see his PayPal account subsequently charged the same amount another 121 times.

    If you do the math, that comes out to almost $4,000. Isolated incident, you say? To this degree, it appears so. But erroneous or multiple charges for the single Lion download have been reported with increasing frequency. As another poster lamented:

    I purchased OS X Lion from the app store and now paypal statement shows that itunes store charged me 20 times more, a total of $599.80. Please help, what am I supposed to do. I already talked with paypal and they said they will look and I emailed apple customer service, no reply yet.
    Although the origin of the problem isn't yet clear, we understand that both Apple and PayPal (who in some cases blame each other for the error) are looking into these reports and others that are yet to become high-profile examples of Lion downloads going horribly wrong.

    Sources: Apple Support Communities, 9to5Mac

  2. #2
    Livin the iPhone Life
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    They're doing it wrong. Clearly the customer's fault.
    Last edited by RICO_; 07-27-2011 at 01:24 PM.

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    Makes sense how this is the fastest selling OS ever if one person is buying 100 copies at once.

  4. #4
    Quote Originally Posted by boxxa View Post
    Makes sense how this is the fastest selling OS ever if one person is buying 100 copies at once.
    +1

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    Hopefully Apple won't play the run-around game of "it's paypals fault" and vice versa sending the customers into an endless battle.

  6. #6
    Silly Apple, that's not how you get away with credit card fraud.

  7. #7
    ahhhhhhh so that's how you sell 1,000,000 in one day

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    iPhone? More like MyPhone
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    My iPhone is a Part of Me hitman10's Avatar
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    Haha. That would suck getting charged 100x for a Mac iOS Lion. i meann OSX Lion.. or did I?

  10. #10
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    Hopefully my new iMac will come with Lion preloaded.

  11. #11
    Sounds like lion will be the most refunded os ever

  12. #12
    This, kids, is why you stay very very far away from PayPal. Very far away. Probably the most unethical of online payment companies on the entire internet.

  13. #13
    Balls I should check my account

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    Quote Originally Posted by KartRacer View Post
    This, kids, is why you stay very very far away from PayPal. Very far away. Probably the most unethical of online payment companies on the entire internet.
    Has it even been established that this is PayPal's fault? I use it all the time and I haven't been charged more than once, let alone 100+ times for anything.

  15. #15
    This s why I use gift cards

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    My iPhone is a Part of Me Trooper Sam's Avatar
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    Whoever is at fault, there should be damages awarded for this. People will have checks bounce, payments missed, even mortgage payments, and credit histories will be damaged.

  17. #17
    iPhone? More like MyPhone madczech's Avatar
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    charge a mac user 10x for lion = one PC user buying windows 7 ultimate

  18. #18
    Quote Originally Posted by Trooper Sam View Post
    Whoever is at fault, there should be damages awarded for this. People will have checks bounce, payments missed, even mortgage payments, and credit histories will be damaged.
    People need to stop paying there mortgage late should something like this happen to them at any point in time. Linking it to a back account is kinda suspect as well with anything that has direct access and can vary whenever a button is touched. But I do feel bad and I hope they get threw this.

  19. #19
    3 Paypal charges for me . . . so far only 1 refund

  20. #20
    Quote Originally Posted by madczech View Post
    charge a mac user 10x for lion = one PC user buying windows 7 ultimate
    Wait you think people buy Windows? Any way Windows is free for students, I wish OS x was.

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