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Thread: Online Apple Store Goes Down, Return Policy Updated?

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Last night the Online Apple Store went down, and alert amongst the online community reached DEFCON 4, bordering on 5 (it has come to my attention DEFCON 5 is the
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  1. #1
    MMi Staff Writer Phillip Swanson's Avatar
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    Default Online Apple Store Goes Down, Return Policy Updated?



    Last night the Online Apple Store went down, and alert amongst the online community reached DEFCON 4, bordering on 5 (it has come to my attention DEFCON 5 is the lowest level of alarm. My bad.). The speculation and ferver around what Apple could possibly be unveiling reached a boil.

    Then nothing.

    Imagine everyone's dismay when the store came back online with no new products or visible changes. Not even a measly iPod Shuffle update. It seemed like the ultimate case of Apple announcement blue-balls.

    Ahah! But there was a change. Applebitch.com was the first to spot it. Apple made a minor cosmetic change to their Apple Store website navigation. The "Returns" link has been added between the "Sitemap" and "Account" navigation links at the bottom of the page. It's a welcome change, albeit a tiny one. The link takes consumers to Apple's Returns and Service's Page where Apple's return policies, and your rights as a consumer are explained in detail.

    The addition of the Returns link is nice nod to transparency on Apple's part. Many online retailers, and retailers in general, make finding information on their return policies and consumer rights a painful process similar to walking on coals while juggling porcupines. It's good to know something as small as extending the courtesy of easily accessible information to its customers is something Apple cares about.

    Hopefully next time the entire internet doesn't have a stroke when the Apple Store unexpectedly goes down. Maybe this will prove to be a lesson learned for the rampant Apple speculators.

    Probably not.


    Source: Applebitch
    Last edited by Phillip Swanson; 05-18-2011 at 09:04 AM.

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    iPhone? More like MyPhone
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    Haha nice article. You always make the normal articles sound funny

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    iPhone? More like MyPhone
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    Good story

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    Green Apple
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    Quote Originally Posted by Phillip Swanson View Post
    Last night the Online Apple Store went down, and alert amongst the online community reached DEFCON 4, bordering on 5.
    DEFCON 5 is actually the lowest level (you want to be here), DEFCON 1 is imminent war.

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    Livin the iPhone Life
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    Quote Originally Posted by iliveudie View Post
    Haha nice article. You always make the normal articles sound funny
    It would have been funny if he actually knew anything about defense readiness condition levels.

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    Livin the iPhone Life steve-z17's Avatar
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    Has something to do with new iPhoto Book covers...

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    Livin the iPhone Life
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    Quote Originally Posted by Phillip Swanson View Post
    The speculation and ferver around what Apple could possibly be unveiling reached a boil.

    Then nothing.

    It seemed like the ultimate case of Apple announcement blue-balls.
    This sounds exactly like what will end up happening after the black curtains come down following the Apple Retail store employees' meeting later this week.

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    Green Apple thumper_net's Avatar
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    Wonder if it goes offline on the 22nd , with the apple stores going behind the black screen for sunday

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