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Thread: Apple Revamps Apple Support Communities

  1. #1
    MMi Staff Writer Michael Essany's Avatar
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    Default Apple Revamps Apple Support Communities


    Apple has given its online support forum a face lift of sorts. In the preparatory stages for close to a year, the revamped Apple Support Communities has been imbued with a new social networking aspect that effectively replaces the antiquated Apple Discussions board.

    "Apple Support Communities brings together thousands of Macintosh, iPod, iPhone, and iPad users from around the world to discuss Apple products and topics," Apple says. "Apple Support communities provides a wealth of information about your favorite Apple hardware and software products to help you get the most out of your purchase. And, in the spirit of community, you can also help other Apple Support Communities' users by answering their questions."

    Joining ASC is fairly straightforward. Once you sign in with your Apple ID, simply create a username for the Community and, when prompted, agree to the new ASC terms and conditions. Once you're in, you'll find a host of "communities" through which you can sift in hopes of finding one that's pertinent to your inquiry, product, or service. You can even use widgets to bring you the content you're interested in, from within or even outside the community. And making the experience a personalized one, users can spruce up their profiles with pics and avatars.

    Given the greater social emphasis of the online forums, Apple has even gone so far as to present standards of "Community Etiquette" that ASC members must abide by. The policy mandates include:

    • Post only technical support questions and answers, unless otherwise noted.
    • Be polite, constructive and stay on topic.
    • Search for questions similar to your own before submitting them to the community.
    • Reward helpful community members by marking answers to your questions helpful and correct.
    • Avoid speculation and rumors.

    For more info or to see what the revamp looks like, check out Apple Support Communities for yourself.
    Last edited by Michael Essany; 04-17-2011 at 03:38 PM.

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    johnr9412 (04-17-2011)

  3. #2
    iPhone? More like MyPhone johnr9412's Avatar
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    -don't talk about jailbreaking or unlocking.
    my SPOON is too big

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    holygamer22 (04-17-2011)

  5. #3
    Green Apple
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    Quote Originally Posted by johnr9412 View Post
    -don't talk about jailbreaking or unlocking.
    God forbid it if you do. They'll have your IP address then. They'll find you. LOL
    And Steve Jobs said "Let there be light... and lets put that into an app also"

  6. #4
    Quote Originally Posted by johnr9412 View Post
    -don't talk about jailbreaking or unlocking.
    lmfao!!!

  7. #5
    I only need ModMyi Forums Communities...

  8. The Following User Says Thank You to spider_romeo For This Useful Post:

    delusion950 (04-17-2011)

  9. #6
    Quote Originally Posted by spider_romeo View Post
    I only need ModMyi Forums Communities...
    yep modmyi 4eva

  10. #7
    My iPhone is a Part of Me delusion950's Avatar
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    Come to modmyi, here community offers much better support!

  11. #8
    wonder what would happen if someone posts the "j" word on their discussions?

  12. #9
    Problem is the Apple support peeps never answer or help solve your problems. A good example is wifi on 3G after 4.0 upgrade.

  13. #10
    Livin the iPhone Life
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    Do they still delete threads that discuss actual problems with their hardware and software?

  14. #11
    My iPhone is a Part of Me coolguy742's Avatar
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    Quote Originally Posted by johnr9412 View Post
    -don't talk about jailbreaking or unlocking.
    Or the ban-hammer of god will strike you down!

  15. #12
    My iPhone is a Part of Me coolguy742's Avatar
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    Quote Originally Posted by spider_romeo View Post
    I only need ModMyi Forums Communities...
    Heck yes! MMi for the win!

  16. #13
    I'll post about jailbreaking and see what they do.
    Quote Originally Posted by ikesmasher View Post
    that was officially the scariest thing you have ever said str4y.
    Quote Originally Posted by Pancho paco View Post
    Dude T.M.I

  17. The Following User Says Thank You to Stray For This Useful Post:

    The Man of Sand (04-17-2011)

  18. #14
    Quote Originally Posted by The Man of Sand View Post
    wonder what would happen if someone posts the "j" word on their discussions?
    Done it. Post gets deleted then you get a vague warning a week later.

  19. #15
    Quote Originally Posted by mruk69 View Post
    Problem is the Apple support peeps never answer or help solve your problems. A good example is wifi on 3G after 4.0 upgrade.
    What problems? There's no problems. Problems with what? No problems here. "Problems". What a funny word. Apple has no problems. Remember, macs can't even get virus's according to apple genius'.

  20. The Following User Says Thank You to epignosis567 For This Useful Post:

    Nyucio Nokuro (04-17-2011)

  21. #16
    Quote Originally Posted by epignosis567 View Post
    Done it. Post gets deleted then you get a vague warning a week later.
    I'm gonna teach them how to downgrade using shsh's
    Quote Originally Posted by ikesmasher View Post
    that was officially the scariest thing you have ever said str4y.
    Quote Originally Posted by Pancho paco View Post
    Dude T.M.I

  22. The Following 2 Users Say Thank You to Stray For This Useful Post:

    johnr9412 (04-17-2011), The Man of Sand (04-17-2011)

  23. #17
    Quote Originally Posted by STRAYunINFIDEL View Post
    I'm gonna teach them how to downgrade using shsh's
    LMAO!! pm me or post the link to it when you do!!! I want to see the chain reaction!!!

  24. #18
    I have posted in 4 threads so far.

    https://discussions.apple.com/message/15011313#15011313
    Last edited by Stray; 04-17-2011 at 06:20 PM. Reason: Automerged Doublepost
    Quote Originally Posted by ikesmasher View Post
    that was officially the scariest thing you have ever said str4y.
    Quote Originally Posted by Pancho paco View Post
    Dude T.M.I

  25. The Following User Says Thank You to Stray For This Useful Post:

    The Man of Sand (04-17-2011)

  26. #19
    Quote Originally Posted by STRAYunINFIDEL View Post
    I'm gonna teach them how to downgrade using shsh's
    Ha. We should organize the jailbreak community to flood the message boards with jb related material. Really teach them what the hardware is capable of. It would probably make steve jobs head explode.

  27. #20
    I just saw someone say what happens if my power button breaks. How will i turn it on its called plugging it into your charger lol
    Quote Originally Posted by ikesmasher View Post
    that was officially the scariest thing you have ever said str4y.
    Quote Originally Posted by Pancho paco View Post
    Dude T.M.I

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