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03-22-2011, 03:06 PM #110.6.7 Causing iTunes Problems for 2010 MacBook Air
While Apple's release of Snow Leopard 10.6.7 yesterday fixed some known issues, including the issue with the 2011 MacBook Pro screen flickering on the Apple Cinema Display, it seems that as one issue gets fixed, another arises.
Many owners of the 2010 MacBook Air (particularly the 13-inch model) are reporting fairly significant issues with iTunes after updating to 10.6.7. According to reports on the Apple Discussions forum, users open iTunes and within a few seconds, the machine freezes, becomes unresponsive, and forces the user to force-quit the application. There does not seem to be a known solution yet.
Owners have said that a reinstall of iTunes has worked for some. This is not the most straightforward process, but Apple offers a help page to assist users in uninstalling and reinstalling iTunes 10.2.1. Apple has not yet responded to the forum, and it is unknown if they will.
If you're an owner of a 13-inch MacBook Air and are having this issue, make sure to check out the forum as users continue to try and solve the problem.
Apple Discussions Forum
03-22-2011, 03:10 PM #2
Just like apple to mess something up with a software update...
03-22-2011, 03:23 PM #3
Apple jacks up another update? NO WAY!
You people are holding it wrong!
03-22-2011, 03:24 PM #4
How are things like this hardware dependent?
03-22-2011, 03:40 PM #5
Umm so I think I've been experiencing this on my Hackintosh... I thought it was just a fluke but I guess this explains a bit.
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03-22-2011, 03:41 PM #6
Sounds like every version of iTunes I've ever had on my laptop.
03-22-2011, 04:18 PM #7
This is no good, was a smooth update for meYou don't like the iPad because you don't have one!
03-22-2011, 06:00 PM #8
03-22-2011, 06:30 PM #9
I had this problem. With my iPhone or iPad (both jailbroken) plugged in and with iTunes open, my MacBook Air 13" would freeze. Completely unresponsive. Keyboard unresponsive...force quit not an option. I tried it 3 times finally having to hold down the power key to force a reboot.
The fix for me was to sync my iPod Nano. Took longer than normal to get the Nano sync started, but once I did all was fixed. The iPhone and iPad sync no problem now. I also shut down growl voice before the sync because some other board said growl was broken by the update...
Non-scientific, weird fix, but it worked. Perhaps sync'g a non-jailbroken device? Who knows.
Just a heads up for others in the same boat.
03-22-2011, 06:41 PM #10
The fact that I have a PC is causing me enough iTunes problems...
03-22-2011, 06:59 PM #11
- Join Date
- Jul 2010
- The UK
- Thanked 2 Times in 1 Post
Yet another reason to buy a Macbo... I mean PC.
03-22-2011, 07:03 PM #12
It seems to be fine today so I don't know... but this hackintosh has been extremely stable since 10.6.3 all they way to 10.6.6 so it seems like too much of a coincidence.
Last edited by Norb; 03-22-2011 at 07:07 PM.
03-22-2011, 09:09 PM #13
10.6.7 is working fine on my 2008 unibody MacBook. Was thinking of finally getting a new one but so far both the air and new 2011 pros have issues so I'm stickin with my perfectly running 2008.
03-22-2011, 09:49 PM #14
Yep, the update messed up my new airbook 13", nice, now I can`t use itunes. Mac my @ss, $2,000+ and can`t use itunes.
03-23-2011, 12:22 AM #15
I love that anytime an issue pops up from Apple ppl jump all over it and make it a huge deal, trying to slam Apple. So there's a small bug...its not the end of the world lol, it'll be fixed soon enough. It happens in Windows too, who cares?
03-23-2011, 11:09 AM #16
Macs are over-hyped as "problem free," when in fact, they're not.
By the way, I have not had a BSOD since Windows XP... 5 years ago!
I do also own a Mac, but, because I expect these issues from Windows AND Mac OS, I never update right away.It's not where you've been, or where you're going..
It's where you are.
Reflect on the past, plan for the future, mod for today.
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03-23-2011, 11:17 AM #17
I've never experienced a BSOD myself, but I've had my fair share of kernel panics and Grey screens of Deaths with Mac OS X since Tiger.
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03-23-2011, 02:45 PM #18
No problems to report from running 10.6.7 on my Dell Mini!
03-23-2011, 05:41 PM #19
03-23-2011, 05:59 PM #20
I would say that Mac OS only makes up 4% of my billing even though they make up 18% of the total number of machines I support. I love windows, without windows I would not have had a downpayment for my house so quickly.
Apple claims to be easiest to use. Its not the machine, but the support from the company when things go wrong, that really counts in the long run.
Ever try and resolve a windows issue? Call Dell, Dell says reinstall windows, or software not supported. Call Microsoft = $100 per call. With Apple at least you only have one place to point to: Cupertino.
Last edited by sane; 03-23-2011 at 05:59 PM. Reason: Automerged Doublepost