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03-06-2011, 09:03 PM #1
AppleCare Protection Plan Loses Tech Tools Deluxe CD
If you’ve ever upgraded to a new Mac and purchased an AppleCare Protection Plan, then you probably have a Tech Tools Deluxe CD or two. As of March 2, Apple will no longer include a Tech Tools Deluxe CD in the retail box. AppleCare itself has not changed at all, the only real change to the program is the missing disc. AppleCare still provides customers with an extra two years of warranty increasing the total coverage to three years that includes repairs and phone support.
So how will this affect most Apple customers? Probably not very much at all. The last time I bought a new Mac I didn’t even open the AppleCare Box, because I had already been enrolled automatically when I purchased the computer. This limited version of Tech Tools has never been of much use to most customers anyway. The full version of Tech Tools is a capable program, but the deluxe version is just too limited for most users.
In recent years, Apple has gone to great lengths to reduce their environmental footprint. Removing the Tech Tools Deluxe CD may just be a precursor to the AppleCare retail box being retired all together. Registering AppleCare online is a more environmentally friendly option to selling a retail box. With the introduction of the Mac App Store, Apple may soon choose to eliminate boxed versions for their software altogether. I seriously doubt that consumers will see the price of Apple’s software come down, however. At one time, you could find AppleCare on eBay for a considerable discount, but Apple put a stop to that. You now have to go through an authorized reseller to purchase AppleCare. I for one would like to see the AppleCare Protection Plan be expanded and possibly include insurance coverage as well. This would make AppleCare even more indispensible than it already is. Apple is known for being an innovative company. Maybe they can put some of that innovation to use with AppleCare as well.
Last edited by Wiley John Wright; 03-07-2011 at 03:42 PM.
03-06-2011, 09:17 PM #2
Wow, what next Apple???
03-06-2011, 09:18 PM #3
What are you up to apple...
03-06-2011, 09:22 PM #4
Not a big deal, I have never used it.
03-06-2011, 09:33 PM #5
It's called "I don't know what happened, it just quit working. No, it's never been wet or heated or dropped, it just stopped working for no apparent reason."
Works like a charm. Lol. Everyone has their flaws right?
03-06-2011, 09:40 PM #6
03-06-2011, 10:07 PM #7
Where did the author of this article go to school? "Looses"?
Did the CD come loose from the package and fall out? No, of course not. The AppleCare package LOSES the CD and the author is a high school dropout.
Last edited by jbardi; 03-06-2011 at 10:09 PM. Reason: Auto correct sucks
03-06-2011, 10:12 PM #8
03-06-2011, 10:18 PM #9
No biggie, never used TTD before.
03-06-2011, 10:19 PM #10
The Following User Says Thank You to CynicalDriver For This Useful Post:
03-06-2011, 10:23 PM #11
03-06-2011, 10:28 PM #12
03-06-2011, 10:37 PM #13
03-06-2011, 11:03 PM #14
03-06-2011, 11:54 PM #15
03-07-2011, 12:02 AM #16
A little bit of logic, from "non-logical America-land." If more people practiced proper grammar, there'd be much less confusion online.
Also, that person had to be called out. You cannot poke at another person's writing, when you have poor skills, it's illogical.
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03-07-2011, 12:56 AM #17
i had never even heard of Tech Tools Deluxe before this
03-07-2011, 01:01 AM #18
Didn't even know I had it anyway...
03-07-2011, 03:36 AM #19
Who really cares? You guys are acting like SJ will jump off a bridge, because an AppleCare cd isn't in the box!
This is about as useful as a potato, and it is definitely NOT news.
03-07-2011, 03:37 AM #20
It'd be an interesting change because the disc was used twofold - one for TTD and another for a URL link to the page required to register the AppleCare Protection Plan.
Now that they just have the loose leaflet that has "Web Registration Instructions", they probably just have everything listed on that due to the amount of people that "keep the CD's and throw away the box" not knowing that they just threw away a $300+ code.
I also highly doubt that they'd sell it through the Mac App Store. The tech support guys over the phone would be none too happy despite it only being a minor sales metric. I suspect that through the AOS it would just ask for your Mac's serial number/appleID and register it through that.