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05-05-2009, 03:45 AM #1
Apple Macbook Line Best Laptops According to Consumer Reports
The most recent issue of Consumer Reports includes rates the best laptops on the market today in terms of customer satisfaction. The Macbook ranks highest in the 13" category and the Macbook Pro ranks highest in the 15" and 17" categories. All in all it is a sweep of top honors in all laptop categories for Apple. The 15" Macbook Pro received the highest ranking with a 75/100 which runner up Toshiba Satellite mustered a 64.
The total ranking score is made up of individual categories including performance, ergonomics, battery life, weight and many more. Apple Macbooks excel in the tech support services category taking top honors. When calling in via phone issues are solved with an 80 percent success rate, 90 percent when visiting an Apple Store. Apple crushes the industry average which only maintains a 60 percent solve rate.
05-05-2009, 04:29 AM #2
05-05-2009, 08:54 AM #3
I saw the article in the magazine; any reason why the 13-inch Macbook wasnt reccommended? It was ranked #1, but every other Apple product was recommended...
05-05-2009, 10:17 AM #4
I suppose the terms of customer satisfaction is taken before the bill comes .
05-05-2009, 10:28 AM #5
most of the Toshiba Satellite's i have seen have the same paint finish on the touchpad as the laptop does - kinda sticky and not great to run your fingers across - just one reason i dont like them >
05-05-2009, 03:42 PM #6
yey I really like macbooks even though i dont have on but im getting one next year yey!
05-05-2009, 05:35 PM #7
I totally wasn't expecting this. No wonder why Apple stuff are so expensive.
05-05-2009, 09:18 PM #8
I want a Mac, but they are a bargain.Asking for help is different from being stupid. Fanboys can rot in @#$%!