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Thread: iPod 3G stuck/disabled

  1. #1
    Default iPod 3G stuck/disabled
    Hello All! Thanks in advance for any assistance.

    3rd Gen iPod Touch. Windows 8 w/iTunes installed

    iTunes recognizes iPod when connected, but I get error message indicating that I have to enter the passcode on the device in order for iTunes to be used with it.

    Go to the device, and all I get is "iPod is disabled/Connect to iTunes" screen, so no passcode can be entered. My daughter has long since forgotten the passcode anyway.

    So I want to restore to original factory settings.

    But regardless of how I try to get into recovery or DFU, I can not ever escape the same screen above. IOW, it never goes into recovery/DFU at all. Always ends up back at the passcode/connect to iTunes screen.

    The computer that we originally used to back this iPod up/update/etc. is no longer in use (i.e., dead and gone), but this computer is authorized on our iTunes account.

    Any ideas? Third party software? I've jailbroken/restored several of these before, and never run into anything quite like this. When my daughter called Apple support, they-shockingly-were no help and left it at "bring it in to the store."

    Thanks again for any help!!


  2. #2
    Default Any help at all???
    Wow 600+ views and no ideas!! I think this means I may actually have to take this thing in for service!! I never thought that could happen.

    Nobody has any ideas at all??? Thanks again for any help at all!

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