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Hello All! Thanks in advance for any assistance. 3rd Gen iPod Touch. Windows 8 w/iTunes installed iTunes recognizes iPod when connected, but I get error message indicating that I have...
02-26-2013, 02:39 PM #1iPod 3G stuck/disabled
Hello All! Thanks in advance for any assistance.
3rd Gen iPod Touch. Windows 8 w/iTunes installed
iTunes recognizes iPod when connected, but I get error message indicating that I have to enter the passcode on the device in order for iTunes to be used with it.
Go to the device, and all I get is "iPod is disabled/Connect to iTunes" screen, so no passcode can be entered. My daughter has long since forgotten the passcode anyway.
So I want to restore to original factory settings.
But regardless of how I try to get into recovery or DFU, I can not ever escape the same screen above. IOW, it never goes into recovery/DFU at all. Always ends up back at the passcode/connect to iTunes screen.
The computer that we originally used to back this iPod up/update/etc. is no longer in use (i.e., dead and gone), but this computer is authorized on our iTunes account.
Any ideas? Third party software? I've jailbroken/restored several of these before, and never run into anything quite like this. When my daughter called Apple support, they-shockingly-were no help and left it at "bring it in to the store."
Thanks again for any help!!
02-28-2013, 11:45 AM #2Any help at all???
Wow 600+ views and no ideas!! I think this means I may actually have to take this thing in for service!! I never thought that could happen.
Nobody has any ideas at all??? Thanks again for any help at all!