Need Help! SOS

[rome1866]

I upgraded my son's ipod to 3.1.1 via itunes. now my son wants his ipod jail-broken. So I did some research and am having trouble. I followed all the instructions for each method, but i get an error stating, "firmware not recognized". I have downloaded all the firmware but it comes in the form of a file. ive tried using pwnage and when I restore in itunes, the ipod freezes up. On the device, the completion line goes about halfway and stops. I waited as long as twenty minutes for it to finish, but to no avail. I've tried redsnow but I get the above error. I've been reading, experimenting, and pestered by my 10 year old son. losing sleep and my mind. can anyone help me please?

[Jeckel]

Which generation of iPod Touch do you have? What version of redsn0w are you using? Have you tried different restorative modes to get the device running again? What version of iTunes do you have?

[blkcadi]

And what firmware are you using?

[rome1866]

I have a 1st generation iPod. I downloaded the 3.1.1 firmware for the first generation iPod. I dont know which generation of redsnow i have. tried to find it but couldnt.

Also I have iTunes version 8.2.1(6). I've restored the device but it will not accept the custom firmware.

I am using 3.1.1 firmware for the 1st generation iPod.

[Jeckel]

Is it iTunes or redsn0w that is giving you this error? You talk about it not accepting a custom firmware (which is made by Pwnage), yet that error can be applied to redsn0w (you have the wrong firmware with the wrong version of redsn0w). If you're trying to upgrade, upgrade first - make sure it's stable - then use redsn0w.

[rome1866]

I have redsnow version .8. it is both itunes and redsnow. itunes is successful but the device freezes up and never finishes installing. if you look on itunes the device is ready to work but on the device, its still installing/syncing with itunes and the status bar never makes it to the end, and the device never restarts. redsnow gives me an error which says wrong software.

[Jeckel]

If it's giving you an error about the wrong firmware, get new firmware (it looks like you'd need older firmware) or a new version of redsn0w. Are you able to get the device back to a vanilla firmware and have it run properly? Or does iTunes give you the error/no functioning regardless of what you're trying to load onto the device?