i have same problem ...a solution would be greatly appreciated as i am getting nowhere so far.
also for some reason when i connect my ipod to another computer with i tunes installed it is recognised by itunes and there are no problems..it just wont get recognised by the i tunes on my computer.
i was originally getting error 13 a couple of times when trying to restore.
,then i restored it ok on another computer
,then i got an error 14 ,i think, when i tried again restoring on my own computer,
, i then restored again on other computer ok
, and when connecting with my own computer i get the usb message 'hardware might not work properly' and itunes just wouldnt even recognise it this time.
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now after re-installing itunes 2 or 3 times ...after each time i have been getting the following message, when i try to connect my ipod touch to itunes
'This iPod cannot be used because the required software is not
installed. Run the iTunes installer to remove iTunes, then install
iTunes again.'
Any ideas?