[SharpieBandit]

My friend's iPod Touch keeps spazzing out and the screen will show some weird stuff and it is unresponsive. The only way to turn it off is by holding Home+Lock buttons. What could be wrong with it? It has NOT been jailbroken. I have two pics of the iPod Touch screen that I took with my iPhone.

EDIT: I have managed to put it into DFU mode and have it restoring to iTunes, but it gets stuck at "Preparing iPod for restore..." and gives me a 1604 error.

[IvanPK]

Obviously, with the second one, he has entered the matrix.

[bteamer]

hahaha ^^^ i love the second one. Did he drop it in water or on the ground recently? If it isn't pink inside the headphone jack, take it to Apple and be like WTF. They'll give you a new one.

[SharpieBandit]

He has not dropped it in water and the water damage indicator is white, obviously. He has also kept it in a case since he bought it.

Alas, the closest Apple Store is four hours away....
EDIT: BUT... I'll be going to that city next month for state FBLA

[bteamer]

Wow, i've never heard of anything going wrong like this with a stock iPod! that's crazy...

[SharpieBandit]

When he told me what was happening I was like "Did you jailbreak it?" He goes "What's that mean?". So...yeah. Obviously it hasn't even been attempted to be jailbroken or anything.

Any ideas except returning it? And when I do take it to the Apple Store, what will they do if they aren't able to fix it? I don't see how they could fix it....

[bteamer]

They'll just give you a brand new one. I'm sure they keep first generation ones in a back room for this reason...

[SharpieBandit]

Hmm. From what you've been telling me I'm assuming I don't need the Apple Care Protection plan thing? The regular warranty will cover it? I asked him and he bought it July last year. He has the original case and everything but the receipt if you need to know any of that.

[bteamer]

If it's still under the regular warranty then they'll definitely give you a new one.

[SharpieBandit]

Cool I just checked on the site and it is still under warranty until July 28th :] Looks like I'll be going to the Apple store.

Btw, is it possible to buy refurbished iPhones or iPod Touchs from an Apple Store?

[him121213]

even if it isnt under waranty they will still give you a new one usually i broke the screen on my nano and they replaced it after 2 years

[bteamer]

What do you mean refurbished? Like, used or old? I don't think the Apple store sells the first gen ipod touch anymore, if that's what you mean...

[SharpieBandit]

Originally Posted by bteamer

What do you mean refurbished? Like, used or old? I don't think the Apple store sells the first gen ipod touch anymore, if that's what you mean...

I mean like used. I'm looking for a new iPhone, preferably a 3G. Maybe even a 16GB iPod Touch...

[bteamer]

*cough*ebay/craigslist*cough*
Sorry I've been a bit sick lately...

[SharpieBandit]

I'd rather buy from Apple.