+ Reply
Page 1 of 2 12 LastLast
Results 1 to 20 of 21

Your favorite Apple, iPhone, iPad, iOS, Jailbreak, and Cydia site.


Thread: J.D. Power: On Which Carrier Does Apple's iPhone Work Best?

is a discussion within the

iPhone News

forums, a part of the

General iPhone

section;
As Apple's iPhone continues to turn up on more and more regional carriers in the U.S., consumers have a wide variety of choices at their disposal when determining which carrier
...
  1. #1
    MMi Staff Writer Michael Essany's Avatar
    Join Date
    Aug 2009
    Location
    Valparaiso, Indiana
    Posts
    3,724
    Thanks
    17
    Thanked 1,479 Times in 565 Posts

    Default J.D. Power: On Which Carrier Does Apple's iPhone Work Best?


    As Apple's iPhone continues to turn up on more and more regional carriers in the U.S., consumers have a wide variety of choices at their disposal when determining which carrier is the best fit.

    If you're still on the fence yourself or thinking about switching carriers, J.D. Power and Associates is serving up a host of helpful information and corresponding recommendations today.

    In its tenth annual customer satisfaction rankings, J.D. Power and Associates indicates that Apple is still the No. 1 company for smartphones across all major U.S. carriers. But when it comes to the actual carriers, the iPhone performers better for some than for others.

    Overall satisfaction with smartphone devices is highest among AT&T customers, followed by Sprint, T-Mobile, and Verizon Wireless customers.

    Apple and Samsung are the only smartphone brands to achieve overall satisfaction scores that are at or above the study average in all four performance factors, according to the J.D. Power 2013 U.S. Wireless Smartphone Satisfaction Study.
    Smartphone models that perform particularly well across all four U.S. wireless Tier 1 carriers include (by OEM in alphabetical order): Apple iPhone 5; Blackberry Z10; Nokia Lumia 920 and Samsung Galaxy Note II.

    Source: JD Power and Associates

  2. #2
    Livin the iPhone Life bigboyz's Avatar
    Join Date
    Feb 2009
    Location
    North East Coast
    Posts
    1,605
    Thanks
    2
    Thanked 188 Times in 135 Posts

    I would have to agree. I use my iPhone on AT&T and never have any issues with it. While others i know on Sprint, Verizon and Tmo complain. I seem to have issues when calling some Verizon users tho...oh well no network is perfect.

  3. #3
    What's Jailbreak?
    Join Date
    Aug 2010
    Posts
    27
    Thanks
    16
    Thanked 1 Time in 1 Post
    Seems a little more pertinent to this site from the article:

    "Among Apple smartphone owners, satisfaction with their overall experience is highest among Verizon Wireless customers (861)."

  4. #4
    Super Sweet Moderator thetoothfairy's Avatar
    Join Date
    Aug 2007
    Location
    In Michigan And Florida
    Posts
    6,532
    Thanks
    3,595
    Thanked 1,003 Times in 565 Posts

    I would have to say that AT&T and Verizon are equal. Both have problem areas.

    "Always remember your special and unique!"

  5. #5
    Green Apple
    Join Date
    May 2012
    Posts
    91
    Thanks
    0
    Thanked 11 Times in 10 Posts

    I haven't had a single carrier related issue on my Verizon 5s, however my sister just got an AT&T model yesterday and it dropped the call 3 times while I was talking to her, whereas she never had the problem on her 4s. I'm wondering if it's not defective and needing to be exchanged.

  6. #6
    Banned
    Join Date
    Aug 2009
    Location
    Bklyn NY !!
    Posts
    913
    Thanks
    60
    Thanked 62 Times in 51 Posts

    Quote Originally Posted by bigboyz View Post
    I would have to agree. I use my iPhone on AT&T and never have any issues with it. While others i know on Sprint, Verizon and Tmo complain. I seem to have issues when calling some Verizon users tho...oh well no network is perfect.
    lmfao, you blame the network? the iPhone isnt capable of simultaneous voice and data on both Sprint & Verizon who have spent untold billions building their networks which sees every other phone from every other manufacturer working just fine.

  7. #7
    Superbad Modder-ator Simon's Avatar
    Join Date
    Nov 2007
    Location
    Bermuda
    Posts
    46,501
    Thanks
    6,794
    Thanked 15,203 Times in 6,978 Posts

    Quote Originally Posted by jOnGarrett View Post
    lmfao, you blame the network? the iPhone isnt capable of simultaneous voice and data on both Sprint & Verizon who have spent untold billions building their networks which sees every other phone from every other manufacturer working just fine.
    Sounds like a limitation of the network to me: Verizon's, Sprint's iPhone 5S, 5C won't juggle data, voice | Apple - CNET News

    Manufacturers who have made phones that work with voice and data at the same time on CDMA have had to add additional hardware as a work-around to accomplish this. Oh and if you read that you will see that it is no where close to every other phone from every other manufacturer, but you never really like to deal in facts do you?

  8. The Following 2 Users Say Thank You to Simon For This Useful Post:

    ecofrankenstein (10-17-2013), HovikGas (10-18-2013)

  9. #8
    The Basketball Guru punjabi212's Avatar
    Join Date
    Oct 2009
    Location
    NYC
    Posts
    1,059
    Thanks
    75
    Thanked 167 Times in 113 Posts

    Quote Originally Posted by bigboyz View Post
    I would have to agree. I use my iPhone on AT&T and never have any issues with it. While others i know on Sprint, Verizon and Tmo complain. I seem to have issues when calling some Verizon users tho...oh well no network is perfect.
    +1

  10. #9
    Green Apple
    Join Date
    Sep 2013
    Posts
    34
    Thanks
    0
    Thanked 3 Times in 3 Posts

    Quote Originally Posted by jOnGarrett View Post
    lmfao, you blame the network? the iPhone isnt capable of simultaneous voice and data on both Sprint & Verizon who have spent untold billions building their networks which sees every other phone from every other manufacturer working just fine.
    Lol u must really have no friends every time u comment u talk about how bad iPhones are and incapable they are if doing anything...why are u on this site if u hate apple so much?
    Last edited by Simon; 10-18-2013 at 08:58 AM.

  11. The Following User Says Thank You to Thatstastic For This Useful Post:

    ecofrankenstein (10-17-2013)

  12. #10
    Green Apple Parana6's Avatar
    Join Date
    Jan 2012
    Posts
    57
    Thanks
    1
    Thanked 8 Times in 7 Posts

    I have been experimenting with both carriers, sprint(company phone 5s) and att(personal 5s), and have to tell you that AT&T is the best on my opinion. I was thinking of ditching my personal but sprint network is not there yet, whereas I get Lte on AT&T , on sprint is only 3G. Two days already with this phone and I have seen Lte only once.

  13. The Following User Says Thank You to Parana6 For This Useful Post:

    ecofrankenstein (10-17-2013)

  14. #11
    Livin the iPhone Life slim.jim's Avatar
    Join Date
    Apr 2009
    Location
    Maryland, US
    Posts
    1,011
    Thanks
    116
    Thanked 128 Times in 98 Posts

    AT&T is constantly expanding their LTE network. A month ago I didn't have LTE at my house and typically only got 2 bars on 4G. Now I get 3-4 bars of LTE and almost always 5 bars of 4G. Guess using the 'Mark The Spot' from AT&T works!

  15. #12
    Go Wings Zokunei's Avatar
    Join Date
    Jun 2010
    Location
    Michigan
    Posts
    6,456
    Thanks
    189
    Thanked 486 Times in 391 Posts

    It's pretty useless for most people to base your carrier choice on nationwide coverage.

  16. #13
    What's Jailbreak?
    Join Date
    Oct 2010
    Posts
    15
    Thanks
    0
    Thanked 1 Time in 1 Post
    My iphone work good on AT&T LTE in Miami, FL no problem

  17. #14
    iPhoneaholic
    Join Date
    Mar 2008
    Posts
    398
    Thanks
    0
    Thanked 19 Times in 16 Posts

    I use Sprint but can't wait to leave them this December due to their snail 3G data plan which is a joke.

  18. #15
    My iPhone is a Part of Me Donnutt's Avatar
    Join Date
    Feb 2011
    Location
    Great Falls Montana
    Posts
    518
    Thanks
    17
    Thanked 38 Times in 31 Posts

    I would have to agree with all the others here, AT&T seems to be the best overall network for the iPhone. Than again, they've had it since 2007.. Whereas the rest of the networks only got it within the last few years... And, before Verizon fans go Apesh** on me, AT&T was the ONLY company to agree to apple's terms, which were #1 NO carrier branding, #2 NO carrier control of software, #3 NO discounted phones to carriers.

  19. #16
    iPhone? More like MyPhone
    Join Date
    Dec 2010
    Posts
    220
    Thanks
    1
    Thanked 22 Times in 19 Posts

    Quote Originally Posted by Sock View Post
    Seems a little more pertinent to this site from the article:

    "Among Apple smartphone owners, satisfaction with their overall experience is highest among Verizon Wireless customers (861)."
    You totally left out the fact that this quote was about Verizon iPhone users talking to other Verizon iPhone users. The article goes no to state when using Verizon with any other carrier, Verizon was dead last in satisfaction.

  20. #17
    iPhoneaholic
    Join Date
    Sep 2010
    Posts
    341
    Thanks
    86
    Thanked 39 Times in 39 Posts

    Which carrier is best suited for iPhone 5s?
    I've been with AT&T when it was Cingular and now AT&T, mostly I'm Happy with their services however this slow down data speed after 2GB IS FOR THE BIRDS..... So I am in search for another carrier, t-m offer unlimited across the board for $70.00 per month that's calls data and texts.... My only concern is how about the connections 3G 4G LTE, anyone got any idea ???

  21. #18
    iPhoneaholic towboattrash34's Avatar
    Join Date
    Aug 2009
    Posts
    337
    Thanks
    38
    Thanked 29 Times in 21 Posts

    Quote Originally Posted by Neil001 View Post
    Which carrier is best suited for iPhone 5s?
    I've been with AT&T when it was Cingular and now AT&T, mostly I'm Happy with their services however this slow down data speed after 2GB IS FOR THE BIRDS..... So I am in search for another carrier, t-m offer unlimited across the board for $70.00 per month that's calls data and texts.... My only concern is how about the connections 3G 4G LTE, anyone got any idea ???
    Back when Cingular was around they made me mad and I filled charges on them with the FTC. They did not care for that, the Vice Pres of Cingular calls me and I told them my contract states no long distance or roaming. See u in court. That was the last time I heard from them. They kept trying to charge me roaming. So I went with sprint for 5 yrs then to AT&T when the 3 came out and been here ever since.

  22. #19
    Livin the iPhone Life slim.jim's Avatar
    Join Date
    Apr 2009
    Location
    Maryland, US
    Posts
    1,011
    Thanks
    116
    Thanked 128 Times in 98 Posts

    Quote Originally Posted by towboattrash34 View Post
    Back when Cingular was around they made me mad and I filled charges on them with the FTC. They did not care for that, the Vice Pres of Cingular calls me and I told them my contract states no long distance or roaming. See u in court. That was the last time I heard from them. They kept trying to charge me roaming. So I went with sprint for 5 yrs then to AT&T when the 3 came out and been here ever since.
    I've been with Cingular/AT&T since I got my first cell phone in '97. Never really had any issues. Only once did I get a ridiculous bill and it was an error on their part.

  23. #20
    My iPhone is a Part of Me
    Join Date
    Dec 2008
    Location
    New Orleans, LA
    Posts
    950
    Thanks
    56
    Thanked 81 Times in 64 Posts

    So...you asked a question in the title and never answered it.

    Overall satisfaction with smartphones is highest among AT&T customers because AT&T gets the best smartphones first.

    "Among Apple smartphone owners, satisfaction with their overall experience is highest among Verizon Wireless customers."

    Meaning in most cases, the best carrier to get an iPhone on is Verizon.

Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts