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Thread: Apple's Retail Employees Prepping for iPhone Trade-in Program

  1. #1
    MMi Staff Writer Michael Essany's Avatar
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    Default Apple's Retail Employees Prepping for iPhone Trade-in Program


    For weeks, there's been a healthy buzz surrounding Apple's purported plans to introduce an iPhone trade-in program. On Monday, however, a new report suggesting that Apple's retail employees are being actively prepped for this program surfaced.

    As of this writing, Apple's retail employees are being trained on the still-unannounced program in order to be completely familiar with it prior to launch. In a few stores, the trade-in program has already commenced.

    "The trade-in program is actually already being piloted in some Apple stores, weíve discovered," TechCrunch reported Monday. "Those stores arenít just preparing internally for an eventual program, theyíve been offering trade-ins to customers for several weeks."

    The program works just as you might expect. An iPhone owner brings in a functional, non-water damaged iPhone to an Apple Store for evaluation. Once the device's trade-in value is assessed through a series of steps. Values, we're told, are determined by everything from device color to screen and body scratches.

    Upon completion of the evaluation and valuation, the customer is given a gift card carrying the balance of his or her traded-in iPhone.

    "The balance is applied to a new device," Tech Crunch's Matthew Panzarino explains, "and the customer keeps the gift card if thereís money left over. The store keeps the old phone. The trade-in program is only applicable if youíre in the store to get a new phone, so you canít just trade it for a gift card."

    Source: Tech Crunch

  2. #2
    can you trade an iphone that is on a verizon two year contract? say iphone 5 for 5s?

  3. #3
    An iPhone owner brings in a functional, non-water damaged iPhone to an Apple Store

  4. #4
    Verizon price to cancel a contract is $350. iPhone 5 is worth $330 via gazelle. So it could cost $20 plus new two year contract, plus cost of iPhone 5s.

    Unless there is some direct swap-trade that keeps the verizon contract, or extends it. Plus cost of iphone 5s.

    The article needs more details.

  5. #5
    Livin the iPhone Life steve-z17's Avatar
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    Apple would have to be pretty dang close to what I could get from selling it online (unlocked), otherwise I don't think I'd ever use their program. I also don't like the idea of left over money being on a Apple gift card. But it's nice that they have this option available.

  6. #6
    Default I just hope of a couple of things.
    I just hope that this entire process would not take a long time to go through and also i hope they will give a good deal to their trade in customers..otherwise this is just another selling tactic..

  7. #7
    I don't even have an Apple store anywhere near me, so I don't think I'll be using this program.

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