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05-04-2013, 12:32 AM #1
Samsung Responds to Galaxy S4 Complaints By Telling Users to Go Buy an SD Card
As many consumers flock to buy the Galaxy S4, it isnít a surprise to see the 16 GB model becoming quite a hit among the Android crowd. One general complaint that continues to become increasingly popular on a daily basis is that the 16 GB model doesnít provide enough storage. When voiced to Samsung, the company simply responded by saying: if thatís not enough storage for you, thatís why we put in a microSD card slot.
According to CNET UK, the 16 GB version of Samsungís newest flagship handset has only just over half of its listed memory available for owner use. The rest is taken up by the smartphoneís operating system and built-in apps. Samsung said the following in a recent public statement:
For the Galaxy S4 16GB model approximately 6.85GB occupies [the] system part of internal memory, which is 1GB bigger than that of the Galaxy S3, in order to provide [a] high resolution display and more powerful features to our consumers.
To offer the ultimate mobile experience to our users, Samsung provides [a] microSD slot on Galaxy S4 for the extension of memory.
The disparity between listed storage and usable storage isnít particular to Samsung as device manufacturers typically list their capacities at the maximum amount the device could conceivably hold, regardless of how much is taken up by the system software. The size of the disparity though is uncommon. The S4 has only about 55% of it storage capacity available. In comparison an iPhone 5 running iOS 6.1 will give users roughly 77.5% of its total capacity.
Although Samsungís response is a logical one, the company could have probably handled the situation a bit better.
Source: CNET UK
05-04-2013, 02:02 AM #2
" The additional space, although it can’t be used to store apps...... "
Eh? So I can ramp my self up to 80GB but still can't have any larger a selection of apps? That might be a problem for me. At an absolute minimum I've alwats got at least 4.5GB of just apps. Unless I'm reading this wrong and app data isn't accounted for?
05-04-2013, 03:05 AM #3
Samsung really SUCK!!!!!!!
05-04-2013, 03:19 AM #4
7 GB OS!!! Holy crap. Isn't iOS 6 just over 1 GB.
05-04-2013, 03:21 AM #5
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Samsung and its limitations...
You bought a sg4 and ran out of space. Well too bad. You're screwed. Samsung already has your money.
I'm an iphone user but I respect Samsung for other things. But this leaves much to say about them. You're limited even with the sd card.
05-04-2013, 03:25 AM #6
05-04-2013, 03:36 AM #7
The Following User Says Thank You to vinaygoel2000 For This Useful Post:
05-04-2013, 07:09 AM #8
So are iOS devices officially the only ones with a usable portion of advertised storage anywhere near the advertised amount?
05-04-2013, 07:15 AM #9
WTH? I have the 16GB GS3 and i have 11GB free out of 12GB. I also have a 64GB minisd. You mean to tell me the GS4's OS is eating 7GB? I'll have to wait til my buddy gets one next week and see for myself. LOL, root it and remove that extra junk.
Last edited by JagXK8; 05-04-2013 at 07:22 AM.
05-04-2013, 07:23 AM #10
05-04-2013, 08:28 AM #11
I understand people's frustration, but it is what it is. I am more furstrated that OEMs are still pushing 16GB phones, PERIOD. Apps (and OSs) have ballooned in size. What on earth are we expected to do with 16GB of storage?------------------------------------------------------------------------------------------------------------------------------------------------------------------
I once prayed to God for an iPhone, but quickly found out He didn't work that way...so I stole an iPhone and prayed for His forgiveness.
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05-04-2013, 09:13 AM #12
I rememver my iphone4 16gb days....kept on running out if space and only solution was kept on deleting stuff because I didnt even get sd card slot.
7gb os isnt samsung's fault, its a google's....
Come on people, really? Complaint about storage? Dont you asked for free micro sd when you get one at att or verizon store? They usually give it to you, its only like $5...
Im not a samsung fanboy dont give me wrong I have mbp and ipads and still have iphone through my company.
05-04-2013, 09:21 AM #13
05-04-2013, 10:44 AM #14
That's a ridiculous amount of space to take for the OS! Of course these days I would never buy anything lower than 32GB, especially with 1080p video capture. Samsung should let consumers know how much space the OS is taking up, because that's a lot. I would be pissed if I bought an iPhone with almost half its space taken up already.
05-04-2013, 11:37 AM #15
Why would an operating system for a phone require that much storage. My computer doesn't even require that much % of my storage on a very small hard drive. It only requires about 5-10% of the space. This is just one example as to why I hate Android.
And no, I'm not a fapple f**boy. I hate Apple too, just not for the size of their OS. They were actually smart about that part. The only require like 2-3GB of their 16GB model. Lots more room than Android.
05-04-2013, 11:54 AM #16
I find it really hard to believe that the OS takes up half of the space. That is completely ridiculous if true. It's very disappointing that the SD card cannot be used for app storage as well.
05-04-2013, 12:05 PM #17
05-04-2013, 12:29 PM #18
To get a better idea of how ridiculous this is, Windows 7 Ultimate SP1 (the x64 version, BTW) takes up 8.2 GB. That's for a full-featured, 64-bit, desktop-class OS. How on Earth Samsung justifies taking up almost 7GB with a mobile OS is beyond me.
05-04-2013, 01:36 PM #19
05-04-2013, 01:49 PM #20
Wow so I can't store apps in the space that I upgraded too? Great job Google, and a clap for Samsung. Though it was a good idea to add a mSD Slot, it is virtually useless if you're a big app user like myself.