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Thread: Kindle iOS Users Are Warned Not To Update App - Content Being Deleted

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Yesterday Amazon updated their Kindle iOS app to version 3.6.1. The update was intended to fix a number of bugs as well as address the registration process bug. Unfortunately something
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  1. #1
    MMi Staff Writer Nick Hesson's Avatar
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    Default Kindle iOS Users Are Warned Not To Update App - Content Being Deleted


    Yesterday Amazon updated their Kindle iOS app to version 3.6.1. The update was intended to fix a number of bugs as well as address the registration process bug. Unfortunately something went wrong along the way and Amazon has warned users that the update seems to be deleting Amazon digital libraries and saved settings.

    Users reported that once they updated the app, they were logged out of their accounts, and everything they had downloaded is deleted from their devices. Users are also losing bookmarks and other settings, just take a peek at the reviews on iTunes.

    While it's not the end of the world, as the content is still available. The user must log back in to Kindle and re-download their books from the cloud. While this fix works, many are still complaining that they had to re-install the app entirely for it to even acknowledge purchased content.

    "Note: There is a known issue with this update. If you are an existing Kindle for iOS user, we recommend you do not install this update at this time."
    While this note is posted within the App information, it is sadly located in a spot that is easily overlooked. It's posted in the "What's New" section, which as we are away, many users don't even look at sometimes as apps are updated so often.

    An Amazon spokeswoman told CNET that the company has identified the issue with the app update that may cause the app to become deregistered. She noted that to register again, users have to enter their Amazon account e-mail address and password and all content will be available in the cloud.

    "We have submitted an update fix for this issue and are working with Apple to release," she said.
    Bookworms, be careful, stay away from that nasty update for now.
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    Last edited by Nick Hesson; 02-27-2013 at 10:48 AM.

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    iPhone? More like MyPhone WithinTemptationFan's Avatar
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    See, if people learned to read what was contained in the update,that information wouldn't be overlooked...

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    My iPhone is a Part of Me tsatryan's Avatar
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    Kindle app has already updated to 3.6.2 to fix the issue.
    Kindle iOS Users Are Warned Not To Update App - Content Being Deleted-screen-shot-2013-02-27-1.39.21-pm.png
    Last edited by tsatryan; 02-27-2013 at 11:43 AM.

  4. #4
    Green Apple
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    but why bring this stupid update up knowing it has got issues why not pull it down and fix the problem you bring the update and warn us? whats the rush for the update anyway? most absurd thing to do in my opinion

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    Quote Originally Posted by godfred212 View Post
    but why bring this stupid update up knowing it has got issues why not pull it down and fix the problem you bring the update and warn us? whats the rush for the update anyway? most absurd thing to do in my opinion
    It's the fact they don't own the AppStore they can't just put in new updates without apples approval which is a pain in the *ss because it takes a while. Once it's submitted they have to put in a new one

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