+ Reply
Page 3 of 6 FirstFirst 12345 ... LastLast
Results 41 to 60 of 117

Your favorite Apple, iPhone, iPad, iOS, Jailbreak, and Cydia site.


Thread: Apple Supplies iPhone Unlock Codes Through iTunes

is a discussion within the

iPhone News

forums, a part of the

General iPhone

section;
Hey guys, just got off the phone with ATT and here is what happens. 1. Confirm you're qualified. No existing contract (month to month needs to be), no past due
...
  1. #41
    iPhone? More like MyPhone lepetitmort84's Avatar
    Join Date
    May 2008
    Location
    San Diego
    Posts
    107
    Thanks
    27
    Thanked 10 Times in 8 Posts

    Hey guys, just got off the phone with ATT and here is what happens.

    1. Confirm you're qualified. No existing contract (month to month needs to be), no past due bill.
    2. He told me I will recieve an email withint 48 hours telling me how to complete the unlock.

    I was on the phone no more than 15 minutes and I did ask about a restore, he said he doesn't see why it'll be required even if it said restore in the instructions. I'll keep you guys posted

  2. #42
    iPhone? More like MyPhone RoloDiva13's Avatar
    Join Date
    Apr 2011
    Location
    Orlando, Florida, United States
    Posts
    110
    Thanks
    1
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Phillip Swanson View Post

    According to those who have unlocked their devices Apple applies the unlock codes to the device after restoring the device through iTunes. However, getting to that point isn’t the most straight-forward or customer friendly process.

    ...customers wanting to unlock need to dial 611 to speak with a customer service representative, after which they are met with a prohibitively lengthy wait in order to speak with a technician.

    Leave it to AT&T to turn a simple four steps into a long time-consuming process. Have any MMi members unlocked their iPhones yet? Was it quick, or filled with long wait times and awesome “Please hold” music?
    Seriously?? AT&T has over 100M customers, many of those with iPhones, and you really think that on day ONE (post U.S. holiday) of this being available that there isn't going to be a hold time?? This process of verifying eligibility then waiting on a case to be created and the manufacturer to provide the unlock code has been used for other devices, not just the iPhone. Get a grip, plz (RME, smdh)

  3. #43
    Super Moderator Cer0's Avatar
    Join Date
    Apr 2008
    Location
    MN/WI
    Posts
    14,001
    Thanks
    388
    Thanked 1,141 Times in 891 Posts

    MuscleNerd said on Twitter to use Redsn0w's "deactivate" option to avoid restoring and losing jailbreak.

  4. #44
    What's Jailbreak?
    Join Date
    Mar 2008
    Location
    Bermuda
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    background: dont live in US anymore, cancelled account last june running i4

    called ATT a million times to find someone who knew what was going on, internet chat was useless they said they werent instructed how to unlock and to call number,

    once spoke to right person the approval process was pretty quick, waiting for PDF now, question is do i HAVE to wait for PDF? like do they not put my unlock into the system until they send off PDF or is it in there now? and if i need JB i guess i need to use custom IPSW, will this still yield unlock code generator?

  5. #45
    Green Apple
    Join Date
    Jan 2012
    Posts
    50
    Thanks
    6
    Thanked 0 Times in 0 Posts

    If I take my 4S to the AT&T store and it's jailbroken/unlocked with gevey Ultra S, will they still let me go through with the unlock process?

  6. #46
    Super Moderator Cer0's Avatar
    Join Date
    Apr 2008
    Location
    MN/WI
    Posts
    14,001
    Thanks
    388
    Thanked 1,141 Times in 891 Posts

    Quote Originally Posted by xero87 View Post
    If I take my 4S to the AT&T store and it's jailbroken/unlocked with gevey Ultra S, will they still let me go through with the unlock process?
    They will forward you to the customer service phone line. They have always did that with any of the unlocks I needed for my past phones.

  7. #47
    Green Apple
    Join Date
    Jul 2009
    Location
    Houston TX
    Posts
    84
    Thanks
    4
    Thanked 8 Times in 8 Posts

    Update: waited for an hour to speak to 2nd level support. gave her my imei numbers (1 iphone 4 2 iphone 3g). she checked on the original activation dates then entered the phones into the data base. put in TM SIMs and all unlocked with no issues.

  8. #48
    Green Apple
    Join Date
    Jan 2012
    Posts
    50
    Thanks
    6
    Thanked 0 Times in 0 Posts

    Quote Originally Posted by sstroud View Post
    Update: waited for an hour to speak to 2nd level support. gave her my imei numbers (1 iphone 4 2 iphone 3g). she checked on the original activation dates then entered the phones into the data base. put in TM SIMs and all unlocked with no issues.
    You didn't have to wait for any emails?

  9. #49
    iPhone? More like MyPhone ash3s2012's Avatar
    Join Date
    Sep 2010
    Posts
    157
    Thanks
    212
    Thanked 62 Times in 39 Posts

    Quote Originally Posted by Macmac80210 View Post
    How did you get them to unlock it for you? I have a 4S and they refused because I was still in contract?
    I canceled my contracted like 2 months ago they switched my unlimited data plan there fore I had to canceled it

  10. #50
    iPhone? More like MyPhone MYPHONEI's Avatar
    Join Date
    Mar 2011
    Location
    USA
    Posts
    243
    Thanks
    29
    Thanked 13 Times in 12 Posts

    Restore is Apples solution to everything
    They are always at war with JB

  11. #51
    What's Jailbreak? dennisdionisio's Avatar
    Join Date
    Mar 2008
    Posts
    20
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Called ATT customer service to check if my ip4 that was bought in June 2010 without contract can be unlocked and im quite happy with the response i got. The call is about 25 minutes and i got the confirmation that my phone can be unlocked. The instructions will be sent within 72 hours. Keeping my fingers crossed to get it sooner. by the way I am based in Dubai and just relying on ultrasn0w for unlock... :-)

  12. #52
    Green Apple
    Join Date
    Jan 2012
    Posts
    50
    Thanks
    6
    Thanked 0 Times in 0 Posts

    I had my sister call in for her iphone that I bought for her from Craigslist, and they told her the contract was over in January 2013...... jesus christ.

    She's going to try again to see if perhaps she'll get someone nicer.

  13. #53
    iPhone? More like MyPhone samson_420's Avatar
    Join Date
    Jan 2008
    Posts
    171
    Thanks
    7
    Thanked 2 Times in 2 Posts

    Wow, this is legit. I sell a bunch of iPhones and someone emailed me with this. So, I decided to call and ask if it is possible. They will do it, no problem. . . . As long as the IMEI is clean.

  14. #54
    What's Jailbreak?
    Join Date
    Apr 2012
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Hey guys I never been an ATT customer bought my Iphone 4 from ebay, called them on Sunday , said they will send an unlock request and I should get a reply by the 16th. I got an email about an hour ago with the unlock instructions and my phone is unlocked, popped in the tmobile sim and it works. So second hand phones can be unlocked it all depends on the previous owner's standing with ATT imo.

  15. #55
    iPhone? More like MyPhone samson_420's Avatar
    Join Date
    Jan 2008
    Posts
    171
    Thanks
    7
    Thanked 2 Times in 2 Posts

    Quote Originally Posted by atj1594 View Post
    Hey guys I never been an ATT customer bought my Iphone 4 from ebay, called them on Sunday , said they will send an unlock request and I should get a reply by the 16th. I got an email about an hour ago with the unlock instructions and my phone is unlocked, popped in the tmobile sim and it works. So second hand phones can be unlocked it all depends on the previous owner's standing with ATT imo.
    Exactly!

    This is kind of like ESNs on Verizon or Sprint but you don't need to be a customer. Just check the IMEI before you buy a iPhone of your choice and call At&t after you buy it.

    This is amazing, I never in my life though I would see this day. This does change the iPhone game A LOT!
    http://www.modmyi.com/forums/image.php?type=sigpic&userid=129676&dateline=12338  68848

  16. #56
    What's Jailbreak?
    Join Date
    Feb 2010
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Can someone tell me which AT&T number they are calling because I just tried calling 1800-331-0500 and this guy told me I have to cell number or account with AT&T and said basically that he couldn't help me. How are other persons getting it done? Am I missing something here?

  17. #57
    Superbad Modder-ator Simon's Avatar
    Join Date
    Nov 2007
    Location
    Bermuda
    Posts
    46,368
    Thanks
    6,736
    Thanked 15,090 Times in 6,938 Posts

    Quote Originally Posted by Baje33 View Post
    Can someone tell me which AT&T number they are calling because I just tried calling 1800-331-0500 and this guy told me I have to cell number or account with AT&T and said basically that he couldn't help me. How are other persons getting it done? Am I missing something here?
    Call back again. Sounds like you got one that didnt know anything. I called and got a case id for them to check if mine is eligible. No problems whatsoever. I am not in the US and have never had a ATT account.

  18. #58
    Green Apple ajones330's Avatar
    Join Date
    Oct 2010
    Location
    Birmingham, Al
    Posts
    31
    Thanks
    0
    Thanked 3 Times in 3 Posts

    Worked perfectly for me, Att tried to tell me because my phone was a replacement from Apple it wasn't eligible but they contacted Apple and saw the phone was replaced through AppleCare. I used redsn0w and deactivated it so I wouldn't lose my untethered jailbreak...

  19. #59
    Livin the iPhone Life
    Join Date
    Feb 2008
    Posts
    1,094
    Thanks
    242
    Thanked 366 Times in 242 Posts

    i gave att a call and the lady said she opened a case all she did was get my phone number and imei number nothing else told me i will findout next week ... i wish i could get an email

  20. #60
    What's Jailbreak?
    Join Date
    Feb 2009
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Frustrated !
    72 hours and counting, I'm not sure how others had gotten immediate unlocks, but I am getting nowhere with AT&T, and they confirmed my device meets all of their unlocking requirements...

Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts