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06-27-2011, 02:02 PM #1
App Store App Downloads Now Come with Seven Day Return Policy in Taiwan
Imagine purchasing an app from the App Store, using it vigorously for six days, and then deciding on the seventh that it just isn't right for you. What can you do at that point? In the US, nothing at all. In Taiwan, however, you can effectively "return it." This policy marks the first time the Cupertino tech giant has authorized a "trial period" of sorts for App Store app purchases.
Apple is joined by Google in its revamp of mobile app purchasing policies within Taiwan - a change that was facilitated by demands from the Taiwanese government. According WantChinaTimes, both tech companies "have yielded to pressure from the Taipei City Government by agreeing to provide refunds to smartphone users who return the applications that they downloaded from each company's app stores."
"At the request of Taipei City Hall," the report reads, "Apple agreed to let their phone users have a trial period of seven days, within which a user can return the app for a full refund. The company's original policy gave users only fifteen minutes to try out programs."
Taipei City Hall asked Apple on June 7 to comply with the law requiring a seven-day trial use period for consumer products and gave them a June 23 deadline. Taipei asked Apple to include a refund guide written in Chinese.
06-27-2011, 02:25 PM #2
Thats a long time for a trial.
06-27-2011, 02:56 PM #3
i bought so many rubbish apps
06-27-2011, 03:09 PM #4
im pretty sure u can do this in any country...
just open itunes, and go to ur account
and view ur purchase history,
and select report a problem and pick the mistake app...
u should be able to return (i believe with the same 7 day policy)
06-27-2011, 04:23 PM #5
06-27-2011, 04:53 PM #6
06-27-2011, 05:28 PM #7
Glad it hasn't came here, too many people would take advantage of it.
06-27-2011, 05:30 PM #8
06-27-2011, 05:51 PM #9
That's not right. I bought a app that would not work. Apple refused to refund my money. Said there is no returns, doesn't matter what the reason is. I had to wait almost 3 months for the app to be updated & function properly.
06-27-2011, 06:25 PM #10
06-27-2011, 06:55 PM #11
06-27-2011, 08:07 PM #12
06-27-2011, 08:50 PM #13
Wow, if I was an iOS dev, I would do everything in my power to make sure my app isn't available in Taiwan. You could essentially "rent" every app in the App Store for seven days and get a refund.
It is common knowledge that 99% of the apps available on iOS have very little long-term value. I know I would abuse the hell out of this return policy if they brought it stateside.
06-28-2011, 12:02 AM #14
Now, once you refund an app, you can't download it again until there's an update at the very minimum? That makes sense to me. Perhaps getting a refund and being barred from purchasing the app again, period, would be an equally solid deterrent.
Two weeks may also be a bit long--but twenty-four to seventy-two hours seems about right.
06-28-2011, 12:16 AM #15
I hope the U.S follows Taiwan. I think people are tired of buying apps that don't work. I am also tired myself of having to buy the upgrades now..... thought upgrades were free when this all stared out? The in app purchases used to be the upgrades but now you have to pay for them and pay for the app as well.... hope it all stops!
07-02-2011, 11:37 PM #16
Sorry as much as I like the tooth fairy I'm going to have to disagree with you. Two reasons...
1. Reviews give you an inside look of what the app is really like. Yes I know some are biased but take the time to read through them.
2. We are very well aware of the risk of getting an app thinking you'll use it then putting it in a folder and that's history.
Point being essentially we know more or less what the app is and what it's going to do.
I really don't like disagreeing with someone as nice as you. I mean that genuinely.